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When my laserjet feeds the paper from the tray to begin printing, it "catches" and puts a small tear/crumple in the top middle of the paper then gets jammed.
The rollers may be worn so it is not getting picked up evenly. Also, be sure that your paper tray in aligned properlyand guides are keeping the paper straight. If both of these seems to be good then there may be something in the paper path.
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Jamming where? Is paper crumpled up in printer or does printer just stop. Likely the rollers in tray 2 are worn. Try printing from the MP tray, if that works then printer is ok and it will be the feed/sep rollers in tray 2. It is also very important on this model to ensure that you have current firmware installed as older versions of firmware have a bug that will wreck the fuser.
Open the top as if you were going to change ink cartridges. Find all rollers yuou can and wipe them with a t-shirt type material dry. Do not use any liquids unless you can get some rubbing alcohol. Turn the wheels and claen them as best as is posible. Open the paper jam door and do the same to all rollers in site. Any way you can get to the rollers, use it. This should solve your problem. Also try fanning your paper before loading it. Thanks, Dana
HP LaserJet 3050z, 3050 All-in-one, 3052, 3055, 3390 and 3392 versatile printer - Error reported: Document Feeder Jam
ISSUE:
How to correct the HP LaserJet 3050z, 3050 All-In-One, 3052, 3055, 3390 and 3392 versatile printer if this error is reported: Document Feeder Jam
SOLUTION:
Clear the jammed media from ADF (HP LaserJet 3050, 3050z).
Open the ADF cover plate.
Remove any jammed media with care.Take out the page gently.
NOTE:
Take care not to tear the paper.
Close the ADF cover plate.
Clear the jammed media from ADF (HP LaserJet 3390, 3392, 3052 and 3055).
Open the ADF cover plate.
NOTE:
Check whether all packaging straps inside the ADF are removed.
Unload the jam clearance component.Lift the two handles with both hands until the component clutch is released.Rotate and lift the jam clearance component, and then put it aside.
Lift the green handle, and rotate the paper picker until it is opened.
Gently remove the page without tearing it.If you feel resistance, go to the next step.
Open the ADF cover plate, and loosen the media gently with both hands.
When the media are stopped, pull the media out gently along the shown direction.
Close the cover plate of the flat scanner (HP LaserJet 3390, 3392, 3052, 3055).
Pull down the green handle.
Insert the jam clearance component to reinstall it.Press the two reeds until the component is properly engaged.Install the clearance component correctly. Otherwise, paper jams will continue to occur.
250-sheet input tray (tray 1)
The input tray holds up to 250 pages of 80 g/m2 or 20 lb paper or fewer pages of heavier media
(25 mm (0.9 inch) or less stack height). Load media with the top forward and the side to be printed
facing down. To prevent jams and skewing, always adjust the side and rear media guides.
NOTE When you add new media, make sure that you remove all of the media from the input
tray and straighten the stack of new media. This helps to prevent multiple sheets of media
from feeding into the all-in-one, which can cause jams.
Hope this helps if not you may have a registration roller problem.
When you open the paper tray assembly you will see that on each side there is a silver bracket on each end of the paper tray that the paper sit under. You can bend these away from the paper in a sidways just a little and that will fix your problem. The paper is hanging on these plates as it feeds and is bending the paper as it feeds.
Open tray 1 and pull any visible jammed media out of the all-in-one.
If no media is visible, open the print-cartridge door, remove the print cartridge, and rotate the
upper media guide. Carefully pull the media up and out of the all-in-one. Close tray 1.
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