The picture is crunched like if you were watching a letterbox movie.(with the black at the top an bottom of the screen how do i correct this

Aspect ratio.

get the on screen menu on the screen
scroll around till you see aspect ratio and click on that use the buttons to change ( you will see the changes on the screen)
click ok and exit when satisfied
Fir aspect ration to change there can be a few reasons
some tv stations produce movies in the wrong ratio and it shows up for the movie as black edges or tall figures or fat figures ( change channel to verify)
or there can be a fault occurring in the board of the set that will not hold preset aspect ratios

Movies that are created for "Wide Screen" viewing show up in letterbox on your TV. If you go to a theatre you notice it is a big rectangle. To be able to fit all of the widescreen movie on a TV it has to make the height smaller.


Because many people want to see the "complete" Movie, the "Letterbox Format" came about. I do NOT know what the word "Letterbox" actually means, or how that term was chosen. To get the complete Rectangle into that Square, they discovered that they could shrink the entire rectangle to fit that square. Meaning, what used to take 2 inches on your screen, now may only take 1.75 inches. Now a problem arrose. When you shrink the WIDTH to fit your dinky Square of a TV, the HEIGHT also has to be shrunk along with it, or else you're stretching the image as if it was on silly-putty ("Compression"). When the image was shrunk to fit the TV Screen, they were left with a gap at the top and bottom of the screen. So they simply fill it in with "Black". I guess the only alternative was to leave it snowy.

thats called letterbox mode it all depends on how the movie or show was filmed years ago it was called cinemascope you can change it manually via your tv remote

You are watching a show or movie that was recorded in letterbox format, THIS IS NORMAL !

They all play with a 16:9 aspect ratio. Sometimes they will be letterboxed and other times you will get a full screen with them. On your T.V. remote there should be a picture size button or format or a zoom button that should get you full screen.

you will want to go into the menu and look for the picture format option this should give you several ratios to scroll through and see which you like best for what you watch some come with presets and others let you make your own to adjust for letterbox movie viewing or cable/sat sports games

hope this helps
Robb

check you remote ,,,

Hi pooing stone,

You may sometimes find that even with a television referred to as “widescreen,” widescreen movies still have letterboxing.

This is likely because the movie you are playing is still in the ratio used at a theater. While most televisions are 4:3 for the more square-type or 16:9 for widescreen, a theater screen is much wider still. Unless the movie has been reformatted specifically to 16:9 for your television, you will either see letterboxing or lose portions of the picture by zooming in.

If a movie is available in several ratios, I suggest thinking of all the options before buying. Although purchasing a movie reformatted to 16:9 will prevent the black bars, purchasing it without any reformatting of the size will prevent you losing part of the picture.

FYI: It is very common with Blu-Ray Discs that widescreen means original size, not 16:9.

Thank you,
Jason,
Go Ahead. Use Us.

For Models: CC4352, CC4362, CC4393. Your camcorder has a wide format recording mode that lets you make recordings compatible with the 16x9 format. When 16x9 is activated, the camcorder records black bars at the top and bottom of the picture to produce the wide-screen (movie) effect. This is also known as "letterbox" recording. Do not use this mode unless you have a compatible 16x9 TV. When played on a regular TV, black bars appear on the screen. If the 16x9 feature is activated on your camcorder and you want to turn it off, press REC/PAUSE to pause recording, and repeatedly press DIGITAL EFFECTS until no digital effects display appears.