Unplug the unit allow it to sit for a secound, then plug it back in. Try your eject button again on the remote and the TV if there is any. If this does not eject after power cycling the TV. My recommendations are if you just bought it take it back.
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620
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