Network printer cutting off page # and page name at top & bottom of page

Your printer driver is corrupt. Go to Canon's web site to get another download. Uninstall the old printer driver before installing the new driver or it won't work.

Hi there, it sounds like your saying you have a network printer that you set up and it was able to print a test page during setup or at the end of it but are unable to print a pdf or word document. If you have multiple printers installed or if you have this printer installed on network as well as physical usb connection with the computer, take care to be sure you select the network port to the printer. In other words in the print dialog when you select you printer it should say "network" next to it or something simular not local or usb or even just the plain printer name, it should reference to the fact it's the networked connection. There could also be other things but start there and let me know if that works.

Good luck and thanks.
Questions? Just ask! Mr.Mike

You mite have a problem with paper setting or the draw settings. Could be that paper is set for metric size at the copier/printer and United States setting at the printer or vise a versa. Check to make sure that you setting are correct. DO the internal prints such as demo page and Network setting or counter page print OK if you have two draws print from different one or the bypass tray see if it changes?

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Ok the following instructions will help you reset the ip address of your printer however you must use the origina driver cd to do this. Follow the instructions below if you have no print server involved with this network. If you do use a print server let me know ok?

Print and Check the Network Setup Page

1. When the Ready/Data light is on solid, press and release Continue to print a menu settings page and a network setup page.
   
   
2. Under the Standard Network Card heading on the network setup page, make sure Status is Connected.
   
   

If Status is Not Connected:

• Make sure the Ethernet cable is firmly plugged into the back of the printer.
  
  
• Plug the Ethernet cable into another wall outlet.
  
  

1. Under the "TCP/IP" heading on the network setup page, make sure the IP address, netmask, and gateway are what you expected.
   
   
2. Ping the printer and verify that it responds. For example, at a command prompt on a network computer, type ping followed by the new printer IP address (for example, 192.168.0.11):
   
   

ping xxx.xxx.xxx.xxx
If the printer is active on the network, you will receive a reply.

1. If your printer doesn't respond, or if the IP address is not what you expected:
   
   
   1. Insert the Drivers and Utilities CD into your computer.
      
      
   1. The Drivers and Utilities CD should launch the installation software automatically.
      
      

If the CD does not automatically launch, click Start® Run, type D:setup.exe (where D is the drive letter of your CD), and then click OK.

1. When the Drivers and Utilities CD screen appears, click Set IP Address Utility.
   
   
2. Select your printer from the "Configure Print Servers" list, and then click TCP/IP Settings.
   
   
3. Make the necessary changes, and then click OK.
   
   
4. Click Close.
   
   
5. Print and check the network setup page to verify your changes.
   
   

Install Printer Drivers for All Clients

1. Insert the Drivers and Utilities CD into your computer.
   
   
2. The Drivers and Utilities CD should launch the installation software automatically.
   
   

If the CD does not automatically launch, click Start®Run, type D:setup.exe (where D is the drive letter of your CD), and then click OK.

1. When the Drivers and Utilities CD screen appears, click Network Installation - Install the printer for use on a network.
   
   
2. Select Install printer on one or more remote computers, and then click Next.
   
   
3. Enter your Administrator user name and password, and then click Add.
   
   
4. Select the clients or servers, and then click Next.
   
   
5. Select the network printer you would like to install, and then click Next. If you do not see your printer listed, click Update to refresh the list or click Add Printer to add a printer to the network.
   
   
6. Select your printer from the list. If you would like to change the printer name listed, enter a new name in the Printer Name field.
   
   
7. If you want other users on the network to access this printer, select Share this printer with other computers, and then enter a share name that users will easily identify.
   
   
8. Click Next.
   
   
9. Select the software and documentation you want to install, and then click Install.
   
   
10. When the Congratulations! screen appears, print a test page to verify the software is installed correctly.
    
    
11. Click Finish to exit.
    

Hi,

STEP1: Print "Network Configuration Page"

• Make sure paper is loaded.
• Push the Setup Button on the all-In-one.
• Use the Down Arrow key to highlight the Network menu.Push Ok
• Push Ok again to select View Network Settings .
• Push Ok again to select Print Network Configuration page .
• A network configuration page will print.

STEP 2: Check the Printer Connectivity

• From the printed Network configuration page, note down the printer IP address, (example : 192.168.1.6).
  
• Click start, and then click "RUN".
• In the RUN box, type "CMD" press OK.
• In the command screen, type "Ping IP address" (Example: Ping 192.168.1.6). Hit Enter.
• You must get output similar to below.
  

Pinging 192.168.1.6 with 32 bytes of data:

Reply from 192.168.1.6: bytes=32 time=1ms TTL=64
Reply from 192.168.1.6: bytes=32 time<1ms TTL=64
Reply from 192.168.1.6: bytes=32 time<1ms TTL=64
Reply from 192.168.1.6: bytes=32 time<1ms TTL=64

Ping statistics for 192.168.1.6:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 1ms, Average = 0ms

STEP 3: Configure Port.

• Click on start >> Control Panel >> Printers and Faxes.
• Right click on printer icon, select "Properties".
• Click the PORTS tab on the top.
• Select your product under the Printer column, and then click Configure Port . The Configure Standard TCP/IP Port Monitor dialog box opens.
• Look in the Printer Name or IP Address box. This value should match either the MAC or IP Address on your network configuration page. If the values match delete the printer and install it again.
  
• If the values does not match,Click inside the Printer Name or IP Address box, and then type the appropriate value (IP address / MAC address) as listed in network config page.
• Click OK , and then try printing again.

Regards
Riztech

if its on windows xp... first your plug the printer into the router get the printer to print a network config sheet so you know what its IP Address is.. if you have that information...

go to add a printer.. local and uncheck the box underneath local printer on the next page add a port at the bottom make tcp/ip port ... next page type the ip of the printer for the name

youll have to do this on each PC and run the CD for the printer on each PC

Found this solution:

1. On Vista PC go to "Control Panel" - "Printers" - "Add printer".
2. - Believe or not, click "Add a local printer" (I know you want to add a network printer but that way it doesn't work).
3. - Click "Create a new port" - "Local Port" - "Next"
4. - In the next box you have to enter a port name like this:\\PC name\Printer name where "PC name" is the network name of the XP PC or Network Share where you have the printer and "Printer name" is the network name of that printer. Be careful with this names. Check in your XP PC "Control Panel" - "Printers and faxes" - "your printer" - right click - "share" - "share resources name"
5. - Choose the manufacturer and printer model of the printer you are adding.
6. - Now the printer will be added and you can print a test page or print something to test it.

Let me know if it's working for your config as it worked for me

• Automatically configure an Ethernet connection
• Click Start and then click Network. The Network window displays.
• Click Network and Sharing Center.
• Verify that the network is connected to the computer. The network is connected to the computer if a red X does not display on the screen.

Figure 1: The computer is connected to the network

Figure 2: The computer is not connected to the network
Connect the printer to the network with an Ethernet connection.

• Click Start and then click Network. The Network window displays.
• Click Add a Printer.
• Select the Add a network, wireless, or Bluetooth printer check box.
• In the list that displays, select the desired printer and then click Next.
• In the Printer Name text box, type a name for the printer.
• If desired, click Print a Test Page to print a test page.
• Click Finish.

hi,

if printing from 2 other computer works fine, will i think its not an issue of IP address which changes somehow. but anyways, try to check if you still have other printer drivers under "PRINTERS" (see control panel). it should say HP Photosmart c6100 series. If you also have there a printer icon that says HP Photosmart c6100 series Copy1, try using it (right click on that icon and choose Set as Default Printer). If you only have HP Photosmart c6100 series under PRINTERS, try to right click, then choose properties. When Properties box is open, click on PORTS tab. then click on configure ports below. Try to type in the IP address of the printer under "Printer Name or Host name or IP address". make sure that you already printed network configuration page to get the exact ip address of the printer, Dont know how to print? do this.

PRINTING NETWORK CONFIGURATION PAGE
1. press setup, then scroll down and look for Network.
2. press okay on network, it will give you the first option "VIew network settings".
3. press okay on it, and it will give you the first option "Print network configuration page."
4. choose that and press okay. it will print the network config page. from this document, you will be able to see the IP address of the printer.

Please let me know if the issue is still not resolve so that i can go ahead and give you another possible solution.

Thank you so much.

adonscott

Make sure that manual feed is set to letter, on the printer front panel. This is a tabloid printer, so letter size sheets are fed long edge. The cassette will print okay because the media size info for the cassette is read by the printer from the cassette cams.