SanDisk Sansa e250 MP3 Player Logo

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Posted on Jan 15, 2008

Stuck on refresh database

The sansa is powered on and stuck on the refresh datbase screen. HELP

  • 15 more comments 
  • rawrface Jan 16, 2008

    Same as above! it's stuck on refresh database no matter what i do!

  • rawrface Jan 16, 2008

    help help help same problem!

  • Champ777 Jan 18, 2008

    Stuck on "refresh database".

  • Anonymous Jan 19, 2008

    wttfff this thing keeps on freezin on my refresh database this shit aint workin for jak n e 1 hu buys an mp3 make sure its not an sandisk sansa e250 or n e other sandisk mp3 players

  • Frustrat d Jan 22, 2008

    Mine is stuck also. When I turn it on it keeps turning off and on like it's trying to reboot or something, with just the "Sandisk" logo showing on the screen. I have to hold down the power button to turn it off. My computer can't find it when I connect it to the computer. Any suggestions other than hold the power button down (most of us know of and have tried this trick by now...we're not idiots :o)

  • niki2120 Jan 23, 2008

    stuck on refresh database, I powered down and it sitll came up with the same screen I need a solution!

  • hur1kane Feb 02, 2008

    tried removin and replacin battery, harge it up but the comp doesnt find it and it turns on to the same refresh database screen no matter what...PLZ HELP!!!

  • lollipop09 May 07, 2008

    stuck on refresh database screen

  • Atreyu667 May 07, 2008

    same here freezes when i turn it on and even when i plug in the usb cable

    how bout a beter solution then holding the power button, everybody has enough sense to try that first

  • Loandri May 10, 2008

    I experience the same problem. It seems like it freezes even when it is plugged into the computer. Please help.

  • Anonymous May 19, 2008

    I have held the on power for ten to fifteen seconds

  • eddie pow May 31, 2008

    as i turn on my sansa e250R its says refresh databass

  • smhawes Jun 01, 2008

    when it is powered on, the refresh data base is on the screen and is stuck there. also i cannot download music from my windows media player to this device. i also cannot seem to change from usb to msc thanks susan

  • Anonymous Jul 25, 2008

    stuck on refreshing database

  • jjtan55 Jul 25, 2008

    stuck on refreshin database

  • maurice312 Dec 04, 2008

    it get stuck on the refreshing database and the color fades untill it is to a black screen. then it restarts and does the same thing over and over.

  • fajkil May 11, 2010

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Anonymous

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  • Posted on Jan 20, 2008
Anonymous
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Simply reset the Sansa e250 by holding the power button down for 10-15 seconds.

A

Anonymous

Mine was stuck on refresh database all night (6hrs or so) but it was plugged into the computer if that matters at all so i held the power button down and it turned off then i plugged it in to the computer so it can charge as it is dead....please help i cannot put any songs on it!

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brandon1coyo

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  • Posted on Jul 10, 2008
brandon1coyo
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I got it to work when i unconnected the mp3 and pressed the power button untill it turn off

A

Anonymous

I found hit didnt like a 320 bit rate

A

Anonymous

With mine the "refresh database" screen went away after 20-30 minutes. I doubt that for most of you it is stuck on that screen, when in fact it is actually doing what it says, refreshing the database.

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  • Posted on Jan 19, 2008
Anonymous
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When this happened to me i had to hold the power button down for I think 15 seconds

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