Question about Lexmark X6170 All-In-One InkJet Printer

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LexMark 6170 Encoder strip came off

How do i get this back onto the printer?

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Unplug the unit. Move carrier to middle. Gently press down on either end of the carrier, you are moving it down and a bit forward then let it go back up, this will get it back going again. It should now be back in slot. cheers lilacgerry xxx If you get error 502 or similar, clean the roller and coating with a lint free cloth or unscented wipe.

Posted on Feb 10, 2008

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Posted on Jan 02, 2017

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1 Answer

Encoder strip was pulled out of lexmark 2500 how do i reinstall it?


This article from the Lexmark website might give you an idea on how to re-seat the encoder strip back to its position: Printer Cartridge Stalls or Is Blocked

Mar 29, 2012 | Lexmark X2500 All-In-One Printer

1 Answer

Lexmark 6170 code 0502. How to correct? fgoff


The error could be caused by an unseated encoder strip or by a faulty cartridge. Please refer to this article on Error 0502 on the Lexmark X6150/X6170 Printer LCD Display. Hope this helps. Thanks.

Jan 18, 2011 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Hardware Error 0502 displaying on the LCD of my Lexmark X5150


Hello,
this is an encoder strip error, this is the resolution:
Place an index finger on the encoder strip on either side of the cartridge carrier.
On the back of the cartridge carrier, there is a small slot that the encoder strip fits into. Slightly push the encoder strip down and then back up to get it into the slot.
Lightly press the strip first to the rear and then forward, if necessary.
Clean the encoder strip with a dry tissue. Also clean the contacts of the printer.
For exended help make your selections at LEXMARK support page:
http://support.lexmark.com/index?page=localeSelect&jumppage=home

Aug 30, 2009 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Reattach encoder strip? Lexmark 6170


Hardware Error 502:
Cause: The All-in-One is stalled.
  1. Press Power to turn your All-in-One off.
  2. Unplug the All-in-One.
  3. Check for paper jams.
  4. Plug in the All-in-One.
  5. Press Power to turn the All-in-One back on.
Thank you for using Fix Ya!

Have a great one!

Dec 27, 2008 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

When trying to print either from a copy or the computer, printing stops midway and shows that an Hardware Error 0502. What is going on? Changed cartridges and reintalled the printer twice. What to do?


  1. Switch off the printer using the power button.
  2. Disconnect the power cable from the back of the Lexmark printer Series.
  3. Leave the power cable disconnected for 30 seconds.
  4. Slide the cartridge carrier to the middle of the printer by taking the top part of the belt and moving it gently to the right.
  5. Take out both cartridges.
  6. Place an index finger on the encoder strip on either side of the cartridge carrier.
  7. On the back of the cartridge carrier, there is a small slot that the encoder strip fits into. Slightly push the encoder strip down and then back up to get it into the slot.
  8. Lightly press the strip first to the rear and then forward, if necessary.
  9. Clean the encoder strip with a dry tissue. Also clean the contacts of the printer..
  10. Reconnect the power cable and switch the printer on again.
The red arrow points to the encoder strip8dbe3f5.jpg

Dec 06, 2008 | Lexmark Office Equipment & Supplies

1 Answer

My lexmark x6150 says hardware error 0502


Hardware Error 0502 on LCD Display


Cause
The encoder strip may have gone out of range of the sensor, or it might be dirty.
Resolution
You need to check the encoder strip on the printer. This is a clear strip running the length of the printer, above or behind the cartridge carrier.
Check the encoder strip
    1. Switch off the printer using the power button.
    2. Disconnect the power cable from the back of the printer.
    3. Leave the power cable disconnected for 30 seconds.
    4. Slide the cartridge carrier to the middle of the printer by taking the top part of the belt and moving it gently to the right.
    5. Take out both cartridges.
    6. Place an index finger on the encoder strip on either side of the cartridge carrier.

      pattlnk_1212009_1453-encoderstrip.gif

    7. On the back of the cartridge carrier, there is a small slot that the encoder strip fits into. Slightly push the encoder strip down and then back up to get it into the slot.
    8. Lightly press the strip first to the rear and then forward, if necessary.
    9. Clean the encoder strip with a dry tissue. Also clean the contacts of the printer.


      pattlnk_2212007_1057-contacts%20reduced.jpg
      Click here for an enlarged view. The contacts on the back of the cartridge carrier are the ones you need to clean. IMPORTANT: Use a dry tissue.

    10. Reconnect the power cable and switch the printer on again.
    11. Perform the hardware test, first without the cartridges and then with both cartridges. Click on the applicable article link below.

      How to Perform the Hardware Test on the Lexmark X5150
      How to Perform the Hardware Test on the Lexmark X6150/X6170


    12. Make a standalone copy.
    13. If the copy is satisfactory, repeat the test once to confirm that the error is gone.

Thank you

Nov 26, 2008 | Lexmark X6150 All-In-One InkJet Printer

2 Answers

Hardware error message 0502 shows up on the display. What does this mean?


Cause
The encoder strip may have gone out of range of the sensor, or it might be dirty.
Resolution
You need to check the encoder strip on the printer. This is a clear strip running the length of the printer, above or behind the cartridge carrier.
Check the encoder strip
  1. Switch off the printer using the power button.
  2. Disconnect the power cable from the back of the Lexmark X5100/X6100 Series.
  3. Leave the power cable disconnected for 30 seconds.
  4. Slide the cartridge carrier to the middle of the printer by taking the top part of the belt and moving it gently to the right.
  5. Take out both cartridges.
  6. Place an index finger on the encoder strip on either side of the cartridge carrier.

    pattlnk_2212007_916-encoder%20strip%201%20reduced.jpg
    The red arrow points to the encoder strip. Click here
  7. for an enlarged view.
  8. On the back of the cartridge carrier, there is a small slot that the encoder strip fits into. Slightly push the encoder strip down and then back up to get it into the slot.
  9. Lightly press the strip first to the rear and then forward, if necessary.
  10. Clean the encoder strip with a dry tissue. Also clean the contacts of the printer.

    pattlnk_2212007_1057-contacts%20reduced.jpg
    Click here for an enlarged view. The contacts on the back of the cartridge carrier are the ones to clean. Use a dry tissue.
  11. Reconnect the power cable and switch the printer on again.
  12. Perform the hardware test first without cartridges and then with both cartridges. Click on the applicable document below. How to Perform the Hardware Test on the Lexmark X5150
    How to Perform the Hardware Test on the Lexmark X6150/X6170

  13. Make a standalone copy.
  14. If the copy is satisfactory, repeat the test once to confirm that the error is gone.

Sep 16, 2008 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Will not stop making this banging noise


This is problem when the encoder strip is out of place you need to follow these steps carefully :


To resolve this issue:
  1. Open the front cover of the printer and locate the encoder strip. This is the thin silver/clear strip that runs across the printer behind the cartridge carrier. If the encoder strip has come out, it will cause the printer to go into a carrier stall.
  2. Remove the power from the printer and slide the cartridge carrier to the middle of the printer.
  3. Place your index finger on each side of the carriage onto the encoder strip.
  4. Slightly push it down and back up to get the strip back into the slot. (On the back of the cartridge carrier, there is a small slot that the encoder strip fits into.)



NOTE ::: Please do it gently do not break the strip or it cannot be used again...



Jul 25, 2008 | Lexmark X73 All-In-One InkJet Printer

1 Answer

Lexmark 6170 encoder strip reattach help needed


There is a spot where the strip goes through and it MUST be in this slot. It might be just a slot or it could be a hole it goes through. On all inkjets the strip will ALWAYS be straight and not pushed either frontward or backward, if it is, its not where is should be.

Sep 14, 2007 | Lexmark X6170 All-In-One InkJet Printer

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