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Everything works but the agitator - Kenmore 24622 Top Load Washer

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The small plastic pieces that are located under the agitator center cap that grip the agitator and turn it during the wash cycle are worn out. They are called agitator dog ears or clutch dogs. They must be replaced.

  1. Unplug the washer.
  2. Remove the fabric softener dispenser, if there's any, by pulling it off the agitator top. everything works but the agitator - cf99d03.gif
  3. If no dispenser is installed, insert a flat screwdriver between the agitator and agitator cap. Pry the cap off the agitator then remove the upper part of the agitator. cae2ce0.gif
  4. Remove the barreverything works but the agitator - e07b74d.gifpulling it up. e07b74d.gif
  5. Use a socket wrench with extension or nut driver teverything works but the agitator - 96cc7e9.gife stud and seal holding the agitator to the shaft. 96cc7e9.gifRemove the agitator mover by pulling it off the agitator. 5f03bae.gif
  6. Turn the agitator mover over on your palm. The cam and agitator dogs willeverything works but the agitator - c8eb889.gifn your palm. Pay attention to how the agitator dogs are installed. Remove the worn agitator dogs and install the new ones. c8eb889.gif
  7. If the agitator dogs are not worn, cheeverything works but the agitator - ca89530.jpgator shaft. Remove the roeverything works but the agitator - ed86a35.jpgseal off the top of the agitator and remove the agitator by lifting it straight up. Call up service if the shaft is worn. ca89530.jpged86a35.jpg
  8. everything works but the agitator - 5314b95.gifh_mi">Reinstall the agitator. Rotate it until the grooves on the agitator matches the grooves on the shaft then push the agitator down.
  9. Place the round rueverything works but the agitator - c55998d.gifn the groove on the top of the agitator. 5314b95.gif
  10. Turn the agitator mover over and carefully insert the cam and agitator dogs up into the agitator mover until it stops. c55998d.gif
  11. Carefully turn the agitator mover over ineverything works but the agitator - 5f7e245.gifsition.
  12. Place the agitator mover with the cam and dogs over the agitator, lining up the tabs. The cam has a cut-out and tabs across from each other. The agitator has tabs across from each other. All of these must line up in order for the cam to slide down on the agitator.5f7e245.gif
  13. Push the cam down until the tabs snap together.
  14. Put the upper part of the agitator back.
  15. Using a socket wrench with extension or nut driver, insert the stud and seal through the agitator into the shaft and tighten it.
  16. Push the barrier cap and seal down into the agitator mover all the way. Make sure the round gasket is in the groove in the barrier cap. The barrier cap must be pushed down past the holes on the mover to allow the liquid from the dispenser to flow.
  17. Press down on the fabric softener dispenser or cap until it is all the way down on the agitator.

Posted on Nov 30, 2009

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