Question about HP Pavilion zd7000 zx5000 zv5000 presario 3000,R3000 Series 120W Laptop AC Adapter-360699-001 CD-ROM Drive

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Lines on screen of HP Pavilion zd7360us

I have 3 lines now on the screen of my laptop. I have also had overheating and AC adapter issues (both fixed by a friend). I have seen the class action suit for the 7300 series but my serial # is not included. Anyone else have the line issues and know how to solve?

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  • Alas22 Jan 26, 2008

    Me too i have a HP Pavilio tx 1000 tablet and i have a 1 inch vertical bar on my screen that changes the color of everything under it

  • dankbud21 Feb 01, 2008

    i have the same problem with my hp pavilion zv5000, and its getting worse. any thoughts?

  • Anonymous Feb 06, 2008

    I have a hp pavilion zd7360us and am having screen problems none of the settings for the monitor. It is getting darker and darker I tried all the settings but will not make the screen brighter. Does anyone have a solution to this problem other than hooking up another monitor to the laptop?

  • Anonymous Feb 10, 2008

    I have had this problem 4 times now and I am getting ready to send it back to the repair shop again. It over heats I have lines on the screen and the stupid things will just shut down right in the middle of something. I hate this thing. Model zd7360us

  • sharper0830 Jul 18, 2008

    I too have an HP zd7360 and it is covered in lines. At this rate the monitor will be useless in a few weeks. Why will HP not fix this problem? I will never buy another HP product, this thing is junk.

  • paq78 Oct 13, 2008

    My ZD7360US has been already 3 times in the service due to screen failure - first time just one month after the warranty was over. Service was incompetent (Zurich, CH) - even once replaced the screen to the wrong type. Now after another 1.5 year it is broken again. Lost a lot of time and 800+ $ on repairs.



2 Answers

I have a zd7360us and it is on its way for the third time to get the same issues fixed. It comes back with new problems.

Posted on Apr 28, 2008


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Hello, please report your story at so your computer model may be added to any future legal suits.

Posted on Mar 18, 2008


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Dv3 black screen hp

Common issue with AMD based hp laptops.

Before doing any of the following from this point, please remove the ac adapter and battery from the unit.

Remove the battery and try to power on with the ac adapter.

With the battery and ac adapter removed, press and hold the power button for 30 seconds to a 1 minutes. We are trying to remove all the excess power from the computer, remember capacitors can still hold power. Now power on the computer with the battery and ac adapter.

Remove the ram and reinsert the ram. Sometimes the memory somehow manages to get a bit loose overtime. Try to power on the unit and see if turns on.

Try to connect to an external monitor to determine if its hardware issue by just connecting only with power adapter. If it works, then its screen and screen connection issue. If it doesn't work, then its motherboard/video problem.

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For this kind of issue, please follow up the following steps to check:

1.confirm the battery and ac adapter connect the laptop normally.Maybe the bad connect lead to this problem. If there are no lights when you turn on laptop, one of possible reason is that your adapter is malfunction.

2.the second possible cause is laptop dc jack failure. If the dc jack is broken or loose, you are required to replace it or repair it.

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For more detailed reasons and solutions, please have a look at the following article:

If you verify your laptop adapter is dead and you plan to order a new one, I recommend one for you on the basis of your laptop model:

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My hp pavillion dv6700 will not power up all of the blue lights will flicker as i press the power button for a few seconds then it will power off. ive tried taking the battery out and running it strictly...

Your DC jack may be loose or broken off the system board.

Symptoms of a broken power jack
1. If you wiggle the power cord or the AC Adapter connector on the back of the laptop, the power LED and battery charge LED start to flicker.
2. Battery will not charge in the laptop.
3. Laptop runs fine off a charged battery.
4. With the AC Adapter connected the laptop appears to be dead.
No power LED or battery charge LED activity.
5. Laptop randomly powers off without any warning.

If your laptop is out of warranty, then you can fix the problem by re-soldering DC-IN jack on the system board. If it's still under warranty, it would be fixed at no charge to you.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

I’m happy to assist further over the phone at

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HP Pavilion dv9000 laptop computer will not stay powered on and boot up. The Power on and RAM light is lit but the HDD indicator blinks twice and shuts off after 45 seconds. Then the laptop resets and...

Restart the notebook, press F10 and check if you see the BIOS screen or not.
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But if you do not see the BIOS screen, then perform the steps below :
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this could be hardware issue however plz try with the steps below:

1 disconnect the ac adapter and remove the battery from the notebook
2 press and hold the power button for 30 seconds.
3 replace the battery and connect the ac adapter back to the notebook
4 turn On the notebook and check for the issue

if the issue persists remove and replace the memory modules of the notebook and check for the issue.

if the issue still persists then it could be a hardware issue and the laptop needs to be repaired

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I had this problem with my laptop and the way to solve it is.... guess!!
Get a new power cord!!

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Try this quick fix first. Remove the battery, unplug the ac adapter and hold in the power button, plug the ac adapter back in and turn on.

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In this case i suggest you to remove the battery from the notebook and try to power on the notebook with the help of AC adapter so that you come to know whether the issue is with the Battery or AC adapter. If still the notebook is not getting power with AC adapter you need to take for service retailer store and fix the issue.

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As long as the power rating of the power adapter is the same )voltage and amp rating), you will be ok,

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