Question about HP Compaq Presario V2000 Notebook

1 Answer

It does not works properly.

My computer starts up but only so far then it says on a whole black screen
"We apolegise for the inconvenience, but windows did not start successfully. A recent hardware or software change might have caused this.

If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect you files and folders, choose Last Known Good Configuration to revert to the most recent settings that worked.

If a previous start up attempt was interrupted due to a power failure or because the power or the reset button was pressed, or if you aren't sure what caused problem, choose Start Windows Normally.

Safe Mode (Useable option that I have tryed did not work)
Safe Mode with Networking (Useable option I have tryed did not work)
Safe Mode with Command Prompt (Useable option I have tryed did not work)

Last Known Good Configuration (your most recent settings that worked) (Useable option I have tryed did not work)

Start Windows Normally (Useable option I have tryed did not work)

Use the up and down arrow keys to move the highlight to your choice."

That is all it says and I would greatly appreciate the help I have tryed using all the CD's that came with it and nothing worked and that is all i can think about telling you now thanks.

Posted by on

  • Running Jan 16, 2008

    i tryed this but it froze up when it said Starting Windows i did this before and left it for 3 days and nothing happend sorry but you got anything else?

  • Running Feb 03, 2008

    ok but i have to try it i am haveing a lot of problemd with the dics so give me a while k thanks



1 Answer

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  • Thomas Christopher
    Thomas Christopher Jan 16, 2008

    Have you tried setting the bios to factory default?

  • Thomas Christopher
    Thomas Christopher Jan 17, 2008

    The bios message comes up before the Windows splash screen. Cold restart and watch for the message to run setup.

  • Thomas Christopher
    Thomas Christopher Jan 18, 2008


    You can do an "in place" install of xp which will re-install xp as a repair install. Here is a link to a article on microsoft's knowledge base site.

    I have had to use this several times and it works well. Just remember that it will install the original version of XP, so you will need go to windows update and reinstall updates

  • Thomas Christopher
    Thomas Christopher Jan 27, 2008

    Please rerate to FIXYA if this worked.

  • Thomas Christopher
    Thomas Christopher Feb 03, 2008




1 Suggested Answer


6ya staff

  • 2 Answers


Hi there,
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Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

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Good luck!

Posted on Jan 02, 2017


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