Question about Microsoft Xbox 360 Console

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Wont read discs

Please help me, my 360 says unreadable disc every time i put one in, there all in perfect condition so its not them, if you know how to fix it could you please email me at [email protected]. much appreciated. cheers. Daniel

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  • zigglette Jan 15, 2008

    i lost my when i phoned ms thereciept, it was bought 2nd of jan 2007, but y said it was bought on the 29th of nov so they want me to pay more, i got the full console with all accessorieswhich cost nearly 400. i dont see why i should have to pay. thankyou for helping whootsley.

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You need to call xbox customer support at 1-800-4myxbox they will provide more information and can give you a new xbox if you are under warranty

Posted on Jan 15, 2008

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6ya6ya

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How do I fix my xbox game the xbox keeps saying unreadable disc clean with a soft cloth and restart the console.


If you get the error with just one game, but not others, unfortunately it is likely damage to the disc. If it is under warranty, or if you bought it at a return-friendly place, maybe you can get a replacement. If the system is giving you this error with several games, it is likely the disc reader in your Xbox. The Xbox 360 has a well-known issue with DVD drive failure over time. If your system is still under warranty, or sometimes even if not (because this was such a big problem for Xbox), Microsoft may repair it. Try calling them and patiently discussing it. If it is not under warranty, and you are good with repair work, try this: http://hardandsoftgaming.wordpress.com/2011/03/12/replacing-a-faulty-xbox-360-dvd-drive-firmware-flash-or-circuit-board-transplant/

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Another is to make sure the laser its self doesn't have dust on it.
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