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you'll see the clasp as it look s when open. You need to hold the strap and clasp near one side of the 'join' while pulling the upper part of the strap away from the clasp on the other side.
Esq currently only has authorized retailers in Central America, North America, and the Caribbean. You might have to send it to an authorized retailer outside of Europe as I don't believe they have any there. For more info go to their website where you can email then and ask them what they suggest you do as far as getting the watch to them to be fixed.
You can either contact Movado directly (they make the esq watches) or you can ask any REAL jewelry store to contact the company for you and ask about this as long as they carry either Movado or Esq in their store (don't ask the jewelry counter at your local department store).
Type in your browser: 1) ESQ watch bands
2) EQS watches
3) ESQ watch bracelets
4) ESQ watch parts
Try all of these and you will find numerous sites (too many to list here).
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