System isn't able to find it

Hi birdsfly...

Downloading Music to your MP3 Player

1...You must download and install Windows Media Player 11 on your computer.
NOTE...Some older MP3 players will not work with Windows Media Player 11 or Windows 7 with Windows Media Player 11.
If this happens to you, then you will have to uninstall Windows Media Player 11 and install Windows Media Player 10.
2...After you have downloaded and installed Media Player on your computer.
3...Open Media Player on your computer.
4...Install all your music into Media Player that you want to install on your MP3 player.
5...Plug in your MP3 player to the computer using your Data/Sync cord, be sure that Windows Media Player is on.
6...Media player should recognize the MP3 player and sync with it.
7...After it is sync'ed with the computer,you can add the music you have installed into Windows Media Player to your MP3 Player.
Please take time to rate me thumbs up.

Hi dee langton..
Try this method...
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Downloading Music to your MP3 Player

1...You must download and install Windows Media Player 11 on your computer.
NOTE...Some older MP3 players will not work with Windows Media Player 11 or Windows 7 with Windows Media Player 11.
If this happens to you, then you will have to uninstall Windows Media Player 11 and install Windows Media Player 10.
2...After you have downloaded and installed Media Player on your computer.
3...Open Media Player on your computer.
4...Install all your music into Media Player that you want to install on your MP3 player.
5...Plug in your MP3 player to the computer using your Data/Sync cord, be sure that Windows Media Player is on.
6...Media player should recognize the MP3 player and sync with it.
7...After it is sync'ed with the computer,you can add the music you have installed into Windows Media Player to your MP3 Player.
Please take time to rate me thumbs up.

Hi mrn7777...
Downloading Music to MP3 Player

1...You must download and install Windows Media Player 11 on your computer.
NOTE...Some older MP3 players will not work with Windows Media Player 11 or Windows 7 with Windows Media Player 11.
If this happens to you, then you will have to uninstall Windows Media Player 11 and install Windows Media Player 10.
2...After you have downloaded and installed Media Player on your computer.
3...Open Media Player on your computer.
4...Install all your music into Media Player that you want to install on your MP3 player.
5...Plug in your MP3 player to the computer using your Data/Sync cord, be sure that Windows Media Player is on.
6...Media player should recognize the MP3 player and sync with it.
7...After it is sync'ed with the computer,you can add the music you have installed into Windows Media Player to your MP3 Player.
Please take time to rate me

Samsung Player Is No Longer Detected By Windows XP, Vista, Emodio Or
Samsung Media Studio.
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When your computer doesn't recognize your Samsung MP3 player, programs
such as Samsung Media Studio (SMS), Emodio, Windows Media Player
(10 or 11) do not allow you to transfer files to your player.
In SMS and Emodio, the portable icon appears grayed out.
In Windows Media Player, you are prompted to connect a device.
Your PC may fail to recognize your player for a variety of reasons.
To begin troubleshooting, scroll down, and then click the operating
system your computer is currently running.
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General Operating System Information
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On Windows computers, Samsung MP3 players require at least Windows XP
Service Pack 2. If you have an older operating system such as Windows
2000 or Windows 98, your computer won't recognize your player until you
upgrade your PC to at least Windows XP Service Pack 2.
If your PC is running Linux or MAC, it will not recognize some MP3
players that support only MTP mode. However, it will recognize players
that support UMS mode and list them as mass storage devices.
The following Samsung MP3 players support UMS: YP-U1, YP-U2, YP-U3,
YP-U4, YP-U5, and YP-S2.
The following Samsung MP3 players support both MTP and UMS mode: YP-Z5
and YP-P3.
Windows Vista may fail to detect you device if the player is not
connected properly, Windows Media Player is not installed or has become
corrupted, Vista is unable to install the MTP drivers, or the MTP patch
is not installed.
You can check it out further by going to this website and entering the information about your player
http://www.samsung.com/us/support/#
Please rate me.

I upgraded the windows media player to 11 instead of 10. it worked

Ok when you hook it up and it says MTP just push and hold the Play pause key till it says Usb then it should recognize it .....
now mine recognizes it on both usb and mtp i have win xp pro ...  If you do this and it doesnt work 
If you are using Windows XP or Vista, make sure that the player is in the Media Transfer Protocol (MTP) mode. This can be done by pressing the M button. This button is located on the top of your mp3 player. Open Windows Media Player 10 or 11 and follow the directions for transferring (synchronizing) music. If you have Windows Media Player 9 on your XP machine, upgrade to Windows Media Player 10 or 11. This can be done by visiting www.windowsmediaplayer.com.
If you are using Windows 98SE, Windows ME, or Windows 2000, you will only be able to transfer music using the USB transfer mode. Open Windows Media Player 9, and follow the directions for transferring (synchronizing) music.
If you have version 9 on Windows 98SE or Windows ME, you will need to visit the Download Center for updated drivers.

maybe u need a windows media player upgrade...u need windows 10 of 11 for newer mp3s

Press volume + with the player disconnected from computer.
Continue holding volume + as you reconnect player to computer.
Continue holding volume + after you connect player to computer.
Windows will recognize it for what it is after 5 to 55 seconds and will say "Found Hardware Wizard" - go through re-installation.

Get the latest firmware upgrade after you are done by Opening Philips Device Manager - Click on Update Tab - this will prevent problem from recurring in future.

Note: if you have Windows Media Player 11, ignore everything I said. You must rollback to Windows Media Player 10, or this player will give you constant heartache.

-Tha Mp3 Doctor

Seems like your windows doesnt recognize your device...In order to solve your problems please make sure you follow the steps below...I would recommend that if you dont windows media player 11 to upgrade to 11...Then go under device manager to see if your device is listed there..to get to the device manager..click on your start menu, right click on my computer and then clikc on properties, hardware and then device manager...device manager will show you all the devices that you have install on your computer....If the device is listed under disk drives uninstall it and then unplug the device and replug it back...Also you want to make sure that you have your device connected on the back of your computer..For further assistance please contact me...
I hope this helps..
Please rate accordingly.
Thank YOu
Computerrep

What i would recommend you to do is to uninstall the device and reinstall it back...tou uninstall it...assuming that you are running windows xp...click on start, right click on my computer and go to properties..you should have your system properties open then click under hardware then device manager...look for the sansa device..it usually located under portable device..if its not showing there i would recommend you to look for under disk drives and see if its there..right click on the device and click on uninstall...after you unintall it unplug your device from the computer and check to usb mode..it has to be under MTP mode or auto....after you check the mode open up your windows media player click on tools, options and click under privacy...clear the history and caches...after you finish you can plug the device on the back of the computer not the front then windows should recongnize it and it should work properly..if that doesnt solve the problems upgrade your windows media player to 11 even though you have done that already..let me know the outcome...