Question about HP HDX16t Premium Series Notebook

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Trying to copy DVD data discs to hard drive, some work, many fail with unable to read errors part way through. Tried copy and paste, drag and drop, tried the Power2Go that came with the HPVista64 bit computer which generated the error code 0xeb020b88. Tried to copy the DVDs onto other computers and had a 50% success ratio. One it DID work on has the same DVD multi -drive as mine and is also an HP with Vista 64bit. Have replaced my drive with a new one from HP. Computer is HP HDX16-1375DX

Posted by sfjohnson on

  • sfjohnson Nov 30, 2009

    The problem is not with burning discs, but with copying discs. However, I have long suspected the publications department that burns and sends me the discs might be using sub-standard discs or troubled burners. I have copied the problem discs to an external HD using an older computer, then xferred to my laptop from that HD. Perhaps I shpould try burning a disc from that data on my hard drive, and then re-copying to another fiolder as a test?

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Bay Ridge

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Hi,

The first thing I thought of is that the discs could be scratched, but I doubt that's the problem.

Another possible problem (although unlikely) is that the discs themselves are bad. Sometimes they come with bad sectors, and don't always work.

Next idea could have to do with the burning process not being as perfect as it could. This could either be because of other tasks running during the burn, or burning at a too high speed.

I see that you said you've replaced the drive, so that pretty much rules that out. However, I do have one last suggestion that may help.

I've found that quite a few people have had problems with the Power2Go software, and that may very well be the culprit.

I suggest you download CDBurnerXP from HERE and try burning another disc. Make sure that when you do it, you have as few processes running as possible and do it at one of the lowest speeds possible. Oh and even though the program has "XP" in the name, it still works on Vista,7, etc.

Hope this helped :)

Posted on Nov 28, 2009

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