Palm z22 touch screen screwed up

Hi AnyMoose:
I list 3 ways to fix the touch screen on a Z22. People on fixya list a credit card method. 4 ways to get the screen working. More tips and maintenance at:

http://kidbots.com/WEBADD/Z22_PALM_PILOT/Z22_PALM_PILOT.html

good luck

robin dusty graves

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Replace it.

There are several answers listed in Fixya under Z22 and touchpad or touch screen. You can start by trying to clean under the edges of the face frame with a credit card or something similar. If that doesn't work, try a soft reset by pushing the reset button on the back of the device. If that doesn't work, you can do a hard reset, but it loses all the data in the device. If you have it stored on your desktop calendar, this might solve the problem. To do a hard reset, check this site for instructions. http://kb.palm.com/wps/portal/kb/common/article/42094_en.html

If those steps don't work, you may need to replace the digitizer. You can pay someone to do it, or you can buy the part on ebay for about $12. Get one that comes with the tools you will need. Unfortunately, they don't come with instructions. I have posted the instructions in several places on Fixya. If you can't find them, write again. Hopefully the easier steps will do the trick.

The Z22 is rock-solid in safely storing your data, but, because of the AGE of the Z22, it is subject to 3 common failures, and the screen is one of the most common. It is imperative to have a hard piece of plastic over the screen at all times to prevent anything from touching it.

I have a few tricks listed on my web page dedicated to maintaining, fixing, and interfacing your Z22. The page is at
kidbots.com/WEBADD/Z22_PALM_PILOT/Z22_PALM_PILOT.html


Try a few of the tricks. The worst that can happen is that the tricks do not work, in which case, you are exactly where you started in the first place, - nothing lost! If one of the tricks works, IMMEDIATELY get a cover for the screen to keep it working!
The screen is available for $9 U.S. free shipping, and is fairly easy to replace yourself with just a screw driver of the jeweler type.

good luck

robin dusty graves
Z22 PALM PILOT

Normal 0 Hi,
The best thing to do is to go to the free palm chat service they offer. I have used this and it worked good for me. Here is a link to the free chat service. Scroll to the bottom of the page and you will see a Palm Chat. From there click on the link that says Chat Now and follow the online prompts. Best wishes...I hope this will help you.

http://kb.palm.com/wps/portal/kb/na/zire/z22/unlocked/supportservices/page_en.html

I had an issue like that myself. what I did was seperate the casing and remove the battery for about 10 seconds(reset) place the battery back in the unit, snap the case back together and power it back up. That should fix ya

You need to make sure that you have all your information backed up on your computer as a hard reset will erase everything on your hand held. Here are the steps to do a hard reset:

1. Press and hold the power button.

2. While holding the power button, use the tip of the stylus ( or a similar object without a sharp tip) to gently press and release the reset button inside the hole on the back of your handheld.

3. Wait for the Palm Powered logo to appear, and then release the power button.

4. When you see the message that warns you about erasing all of the info on your handheld do one of the following:
a) Press UP on the 5 way navigator button on the bottom of your handheld to finish the reset and show the touch screen.
b) Press any other button to do a soft reset.

5. When prompted , tap to align the screen, and then set the language you want to use on your handheld. A screen appears showing the Palm logo and a progress bar. From there continue to set up your Palm and then do a hot sync. You should be able to reset a password if you want one. Best wishes....Hope this helps.

Digitizer is toasr. Time for a new unit.

The Palm Z22 is a very solidly designed device to reliably store your personal data, however, it is subject to 3 failure mechanisms, all related to its AGE of over a decade of use. The batteries are all dying - even in an UNOPENED, sealed, "AS-NEW" package, the battery is almost dead. The TOUCH SCREEN is a delicate stretched layer of plastic on top of a layer of glass. The top layer bends down a touches the glass layer, and invisible layers of "wiring", electro-deposited on the layers, touch each other. Over time, with air-pressure changes, heat and cold, and mostly objects pressing on the screen (such as carrying it in a pocket, purse, briefcase, or even leaving it in a drawer with pencils, paper, pens, staplers, etc.) , the top plastic layer deforms and touches the bottom layer, which renders the touch screen dead.
My page on the Z22 is at :
kidbots.com/WEBADD/Z22_PALM_PILOT/Z22_PALM_PILOT.html
and has tips and tricks on temporarily getting your screen working, as well as how to replace it yourself - $9 U.S. free shipping from China.
I hope that this helps you get your Z22 up and running again, and helps you to keep it functioning.

good luck

robin dusty graves
Z22 PALM PILOT

The Data on your Z22 is rock-solid safe, but unlike the answer that states to do a RESET- DO NOT ! The touch screen problem has nothing to do with resetting, it is a failure of the soft plastic top layer of the touch screen. There is a tiny, remote possibility that the logic circuits are out of sync and the touchscreen really is mixed up in a software state, and a SOFT RESET may reset the touch screen, but this is almost unheard of ( but does happen).
I have an entire page on the Z22 and how to maintain, repair and interface it. It is at:
kidbots.com/WEBADD/Z22_PALM_PILOT/Z22_PALM_PILOT.html

I would suggest trying a few tricks listed on my web page, and see if you can get the screen to work again. It is IMPERATIVE to get a hard plastic cover over the screen to keep it working!

Please read over the information on the Z22 page.

good luck

robin dusty graves
Z22 PALM PILOT