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Try to reset it if possible.
If the computer charges it then the computer recognizes it as a connected device. That's how usb works. It could be you need a new USB cable. Many devices that use USB for charging do not have the data leads connected in their cables. This is called a "vampire" connection as it only sucks 5 volts DC from the computer/charger .
Depending on how long you've had the player, the batteries may need replacing.
I have seen a problem where the computer would not recognize the player and would not charge it, however.
First, I recommend trying to charge it directly from the computer USB port (not the hub) if possible. If that doesn't help, try reinstalling the software for the player to see if the computer will then recognize it and allow charging.
If neither of these fix the problem, it's probably time to replace the batteries.
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