KitchenAid KCMS185J Microwave Oven Logo
Posted on Nov 27, 2009
Answered by a Fixya Expert

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The door press opener button of my kitchenaid

The door press opener button of my kitchenaid microwave seems to have a broken spring as it does not allow me to open the door.
What to do. The press opener seems to be easily move in and out.

1 Answer

William Miller

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  • KitchenAid Master 9,179 Answers
  • Posted on Nov 29, 2009
William Miller
KitchenAid Master
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Joined: Sep 15, 2006
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What usually breaks is the door open lever, but it may also be that the rear side of the door open button has worn down too far to work.

On a counter top model, the outer cover will need to be removed to diagnose and repair this. On an over-the-range model, usually only the control panel needs to be removed.

Once it is apart, you'll be able to see how the door open button would press against the door open lever, which would then lift up against the door latch heads (hook-like projections on the door) and the door should open.

You can find links to helpful exploded view diagrams and part ordering help here.

I'd recommend that your bookmark this link to your favorites.


We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Related Questions:

0helpful
1answer

KitchenAid microwave oven model kcms 1555. The button for the door does not have any tension as a result the door will not latch close, light will not turn off

It sounds like the door spring had broken. Take the covers off and it should be apparent what had happened. It may be a part you can get at the hardware store or it may be an OEM part.
0helpful
1answer

How to repair kitchen aid door springs

proceed according and fix it. God bless you

  1. Open leverCheck your microwave lever to determine if it is damaged. If it is broken, simply replace the lever to get your microwave door fully functional again.
  2. Door springResponsible for keeping downward pressure on the door hook, the microwave door spring can begin to malfunction. If this part is broken and prevents you from opening your microwave door, replacement is necessary.
  3. Door latchOne reason your microwave door may not open properly is a broken door latch. Located inside the microwave, the door latch manipulates the door hook to keep the door closed for safety and top performance. If broken, the door could become stuck in the locked position.
  4. Door hookIf your microwave door will not release properly, the door hook could be damaged. Located inside the door, the door hook is made of plastic and prone to breakage with extended use or age. As this part is unable to be repaired, the only option is to replace it.
  5. Button or button springIf the microwave door will not open, it could be an internal failure of the button or button spring. If it is determined that either of these parts is the source, both are replaceable and it is recommended that they be installed at the same time.
  6. Handle actuatorIf the microwave door will not open the plastic handle actuator could be broken. Connected between the door button and the door latch assembly, this plastic part could become damaged and brittle over time, which makes breaking inevitable. If this occurs, replace the handle actuator to get your microwave fully functional again.
0helpful
1answer

I'm unable to open the microwave door on model Sanyo EM-S8586W as it appears the spring is broken. How do I remove the cover so I can replace the spring please?

make this steps and fix it. God bless you

  1. Open leverCheck your microwave lever to determine if it is damaged. If it is broken, simply replace the lever to get your microwave door fully functional again.
  2. Door springResponsible for keeping downward pressure on the door hook, the microwave door spring can begin to malfunction. If this part is broken and prevents you from opening your microwave door, replacement is necessary.
  3. Door latchOne reason your microwave door may not open properly is a broken door latch. Located inside the microwave, the door latch manipulates the door hook to keep the door closed for safety and top performance. If broken, the door could become stuck in the locked position.
  4. Door hookIf your microwave door will not release properly, the door hook could be damaged. Located inside the door, the door hook is made of plastic and prone to breakage with extended use or age. As this part is unable to be repaired, the only option is to replace it.
  5. Button or button springIf the microwave door will not open, it could be an internal failure of the button or button spring. If it is determined that either of these parts is the source, both are replaceable and it is recommended that they be installed at the same time.
  6. Handle actuatorIf the microwave door will not open the plastic handle actuator could be broken. Connected between the door button and the door latch assembly, this plastic part could become damaged and brittle over time, which makes breaking inevitable. If this occurs, replace the handle actuator to get your microwave fully functional again.
0helpful
1answer

How do you replace the handle

follow this steps and fix it. see the pictures attached. God bless you2f4dab72-f574-4367-8631-e2d40f813792.gif

Open Lever

If the microwave door won't open the open lever might be broken. This part can be replaced separately.


Enter your model number to see parts for your microwave.
Help me find my model number


Door Spring

If the microwave door won't open the door spring may have broken. The door spring is located inside the door and keeps downward pressure on the door hook.


Enter your model number to see parts for your microwave.
Help me find my model number


Door Latch

If the microwave door won't open the door latch might be broken. The door latch is inside the microwave. The door hook, which is part of the door, engages with the latch to keep the door closed during operation. If the door latch or actuator breaks the door may not open.


Enter your model number to see parts for your microwave.
Help me find my model number


Door Hook

If the microwave door won't open the door hook might not be releasing properly. The door hook is installed inside the door and normally releases when the door is opened. The hook is made of plastic and will break over time. When this happens it will need to be replaced, it can't be repaired.


Enter your model number to see parts for your microwave.
Help me find my model number


Button Spring

If the microwave door won't open the button spring might be broken internally. The button spring can be replaced.


Enter your model number to see parts for your microwave.
Help me find my model number


Button

If the microwave door won't open the button might be broken internally. The button can be replaced.


Enter your model number to see parts for your microwave.
Help me find my model number


Handle Actuator

If the microwave door won't open the handle actuator might be broken. This is a plastic part which can become brittle over time. This part is connected between the door button and the door latch assembly.
0helpful
1answer

The door doesn't open

please follow the instruction and fix it. God bless you

  1. Open leverCheck your microwave lever to determine if it is damaged. If it is broken, simply replace the lever to get your microwave door fully functional again.
  2. Door springResponsible for keeping downward pressure on the door hook, the microwave door spring can begin to malfunction. If this part is broken and prevents you from opening your microwave door, replacement is necessary.
  3. Door latchOne reason your microwave door may not open properly is a broken door latch. Located inside the microwave, the door latch manipulates the door hook to keep the door closed for safety and top performance. If broken, the door could become stuck in the locked position.
  4. Door hookIf your microwave door will not release properly, the door hook could be damaged. Located inside the door, the door hook is made of plastic and prone to breakage with extended use or age. As this part is unable to be repaired, the only option is to replace it.
  5. Button or button springIf the microwave door will not open, it could be an internal failure of the button or button spring. If it is determined that either of these parts is the source, both are replaceable and it is recommended that they be installed at the same time.
  6. Handle actuatorIf the microwave door will not open the plastic handle actuator could be broken. Connected between the door button and the door latch assembly, this plastic part could become damaged and brittle over time, which makes breaking inevitable. If this occurs, replace the handle actuator to get your microwave fully functional again.

eaf8c796-5b31-4117-bba4-2463855843af.gif
0helpful
1answer

I have a amana road range microwave and the door won't close . AMV3204VAB-0

proceed according . God bless you

Open Lever


If the microwave door won't open the open lever might be broken. This part can be replaced separately.

Enter your model number to see parts for your microwave.

Help me find my model number
picunavailable175.jpg

Door Spring


If the microwave door won't open the door spring may have broken. The door spring is located inside the door and keeps downward pressure on the door hook.

Enter your model number to see parts for your microwave.

Help me find my model number
picunavailable175.jpg

Door Latch


If the microwave door won't open the door latch might be broken. The door latch is inside the microwave. The door hook, which is part of the door, engages with the latch to keep the door closed during operation. If the door latch or actuator breaks the door may not open.

Enter your model number to see parts for your microwave.

Help me find my model number
picunavailable175.jpg

Door Hook


If the microwave door won't open the door hook might not be releasing properly. The door hook is installed inside the door and normally releases when the door is opened. The hook is made of plastic and will break over time. When this happens it will need to be replaced, it can't be repaired.

Enter your model number to see parts for your microwave.

Help me find my model number
picunavailable175.jpg

Button Spring


If the microwave door won't open the button spring might be broken internally. The button spring can be replaced.

Enter your model number to see parts for your microwave.

Help me find my model number
picunavailable175.jpg

Button


If the microwave door won't open the button might be broken internally. The button can be replaced.

Enter your model number to see parts for your microwave.

Help me find my model number
picunavailable175.jpg

Handle Actuator


If the microwave door won't open the handle actuator might be broken. This is a plastic part which can become brittle over time. This part is connected between the door button and the door latch assembly.
d31f5fb8-f006-4b06-9ef7-cd77a15f3422.gif

4helpful
1answer

Door latch

see this causes and fix it. God bless you
Open Lever If the microwave door won't open the open lever might be broken. This part can be replaced separately.

Door Spring If the microwave door won't open the door spring may have broken. The door spring is located inside the door and keeps downward pressure on the door hook.

Door Latch If the microwave door won't open the door latch might be broken. The door latch is inside the microwave. The door hook, which is part of the door, engages with the latch to keep the door closed during operation. If the door latch or actuator breaks the door may not open.

Door Hook If the microwave door won't open the door hook might not be releasing properly. The door hook is installed inside the door and normally releases when the door is opened. The hook is made of plastic and will break over time. When this happens it will need to be replaced, it can't be repaired.

Button Spring If the microwave door won't open the button spring might be broken internally. The button spring can be replaced.
Button If the microwave door won't open the button might be broken internally. The button can be replaced.

Handle Actuator If the microwave door won't open the handle actuator might be broken. This is a plastic part which can become brittle over time. This part is connected between the door button and the door latch assembly.

10_16_2012_1_56_17_pm.gif
0helpful
1answer

Door open button won't work on KitchenAid microwave model YKCMS135H

Page 3 of the exploded view here shows the door open parts 24510L and 250201 (or 23551B if your full model number is YKCMS135HSS).

What look like part numbers seem to be reference numbers.

For further help you will need to contact Kitchenaid Canada here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
0helpful
1answer

Latch opener spring broken wont open door

You can buy a new door spring through KitchenAid by calling For more information on warranty replacement, please call 800-541-6390

that should solve the issue if not feel free to contact me.
0helpful
1answer

Broken torsion spring needs to be replaced

There are indeed two springs that "cross" each other, and they must be both be replaced to ensure full strength.

Normally you have to separate the door panels (as shown in the attached photo) and then you'll see the previously hidden screws you need to remove.

Or you can watch a YouTube video (not a video I made) that demonstrates how it's done.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

ac95a3f.jpg

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