Question about BenQ Joybook 5000 Notebook

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BenQ Joybook 5000G display abnormal

Hi everyone! i have a big problem here. My display went erratic a few days ago. I'd sent my laptop to a local approved service centre and they told me it was the graphics IC that is causing the display problem. It's the same in POST. They said it was the corroded IC. Well! I'd never brought it out in the rain. Should I take their word or take caution. They suggested a solution - to change the entire main board as the graphics chip is integrated into the main board. The costs - a whopping S$500. I'd paid the labour diagnostics charge and had taken it back from them. I don't want to pay more useless money anymore! As I knew my laptop is an Intel 855GM-based with a dedicated ATI Mobility Radeon 9700 graphics, I was wondering about doing the soldering repair on the chip myself. Is it possible or safe to warrant against destruction?

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  • Phix28 Jan 16, 2008

    OK! When the PC boots, the maker's logo is distorted & the POST has boxes all over the screen. Occasionally, it would display words clearly but are jumbled & gibberish to read. When it boots into Windows later, the display would be fine for a moment & then a somewhat 'shadow mask' kind of lines started appearing, this problem would also appear instantly at other times. The display gets worst thereafter. One particular thing I'd noticed about it during surfing the web was the area inside the browser window appear fine, though rarely. It got the worst when I scrolled pages left to right or vice versa. I asked a few repair technicians and they point to the card is in fault, though not all couls warrant a recovery solution except to replace the entire board. Actually, I'm wondering whether graphics chip's IC do corrode? I heard from a friendly technician who had never dealt with BenQ laptops before, that it is almost impossible to see a corrosion physically on the graphics chip. It's even almost impossible to point the problem right away. Any idea, solution or experiences to share?

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What's it not doing? No video at all? Video shown in diffterent colors? Please explain.

Posted on Jan 14, 2008

  • Anonymous Jan 17, 2008

    In my honest opinion and from what I've encountered with this sort of video behavior, 9 out of 10 times it's the video drivers that cause the 'mosaic' effect on screens. Now, the times where the video drivers are not at fault, the next possibility is a bad inverter board and lastly, the video card itself, regardless if it is an 'onboard' card that is part of the motherboard or whether it is an external card.

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6ya6ya

6ya staff

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Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

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