Question about Vizio P2 42 in. HD-Ready Plasma Television

3 Answers

No picture but has sound

My Vizio 42 inch made a loud cracking sound and then the picture went out. I still have sound but the picture won't come back on ?

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  • Anonymous Jan 17, 2008

    my tv has sound but no picture. Completely black screen. I tried to by past cable box to make sure it was the tv not the cable box. If anyone has a solution please post a comment.

  • Anonymous Feb 04, 2008

    I have a Vizio 42" that has the same problem. Sound but no picture. Out of warranty but this seems like a common problem that maybe vizio will honor. It's worth a shot !!

  • Anonymous Feb 07, 2008

    My Tv Vizio 42" screen went out also There is just Sound Was watching tv & Screen just went out I already tried unpluging it & still wont work !

  • tripto2004 Feb 15, 2008

    I have Vizio P42" HDTV that has the same problem. Sound but no picture. Out of warranty and that seems like a common problem.
    I tried to disconnect the AC power cord and then re-connect, but it didn't work.

  • wesleyftn35 Feb 19, 2008

    I have the same problem. Sound but the screen is black.

  • ljuba1 Feb 22, 2008

    Same problem here. Screen went black while the sound is still on. Picture comes back once in a while for couple seconds and goes off again.

    I called Vizio and they said it's most likely main board.

  • Karin Lazzell Feb 23, 2008

    Ditto. I have the Vizio HD50 plasma Anyone have any luck with a fix???

  • Anonymous Mar 24, 2008

    no picture

  • Fab4barney Apr 09, 2008

    I had the same problem on my 50" Vizio plasma. I thought I was up the creek but I decided to call Vizio to see where I could get it repaired. My set was out of warranty and customer service said they would contact someone to come out and fix it. I asked for a ballpark figure on the cost of having it repaired, and here's the kicker, they said they would cover it as if it were still under warranty. It was repaired yesterday and all I can say is I am a now more of a fan of Vizio. Their customer service went way beyond anything I've ever encountered.

  • Anonymous May 31, 2008

    Our vizio 42 inch went out, no picture but has sound and we did not get the extended warranty and vizio would not help us and we only had the television less then a year and six months of that the television was in storage. Vizio want us to pay 1000.00 for service and repair.

  • lennad1 Jun 11, 2008


    One year ago I bough a Vizio Plasma TV in COTSCO-México (VP42)

    Last week, after a year of enjoyment, while I saw TV, I heard a loud “click” and the image disappear but the sound still be heard.

    Following the troubleshooting, I disconnected the Plasma TV and reconnected after 30 minutes but the problem remains, I mean sound ok but no image.

    I looking for Technical Support in COTSCO but people told me that there aren’t authorized Vizio service centers in Mexico.

    so rather than just discard it, I open it and discovered that one of the two fuses of the card on the left side (I belive the Y-SUS card) was burned. so I changed it and power on again, but the loud click herad again and as the beggining sound ok but no image.

    Anyone can help me with some hint or idea in order to self-repair my tv?

    Thanks in advance.

  • Anonymous Jun 30, 2008


  • Anonymous Jul 07, 2008

    I have a 47" LCD Vizio. I had sound but no picture in TV mode only. DVD worked fine. Unplugged TV power cord, waited 15min and reconnected. Eureka!! it worked. Keeping my fingers crossed.

  • john4309 Jul 28, 2008

    Have the same problem with the 42" Vizio plasma, made 3 loud cracking noise and the screen went black, still have audio. Tried removing the plug from outlet for a few minutes, that didn't help.

  • Sonja0906 Dec 06, 2008

    My 60 inch Vizio plasma from Costco made a loud craking/popping sound and both picture and sound went out.
    This was just after having it for 9 months-
    The ITT tech that came out to fix the TV, dropped the TV and dented my shelf. And never reported it. We called Vizio and they never new of it. They are going to reimburse us for the shelf and give a full refund of the TV. The process is slow-but stick it out and don't take no for a answere-ask to speak with upper management. TV's are supposed to last at least 3-5 yrs
    Good luck!!! I will defiantly never buy a Vizio again!

  • Anonymous Jan 15, 2009

    Same problem as everyone else is experiencing. black screen no picture but sound is fine. 

  • Anonymous Feb 03, 2009

    same problem (no picture, has sound). Picking it up an inch and letting it drop (lightly) fixed the problem, but I'm taking it back. I've had TWO of the 42" 1080p Vizio LCDs in the last THREE DAYS. They are junk, I'll never buy a Vizio again.

  • Anonymous Feb 06, 2009

    I heard the loud pop sound too. The image isn't completely gone: it's black, but you can definitely make out the picture... sounds okay. Anyone have the Service or Vizio number on hand?



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With all the listed sets,itis most likely the y-drive(sus) board.The only problem is that this board usually fails when the horz.buffer ic's fail,which is usually part of the plasma display.This was a semi-common problem with this set.The best bet is to find a new set,since the parts alone will exceed the cost of a new one.Pioneer or nec seem to be the most reliable that i have seen.

Posted on Mar 05, 2008


My 42' vizio LCD HDTV made a loud click sound and everything went out no pic no sound

Posted on Jul 17, 2008


Vizio very well know that this is a problem with their units. I bought my Vizio P50 in 2006 two months later it was out with the same problem everyone is experiencing. They replaced it under warranty and just before my warranty was over this month, guess what, the same problem. Vizio have refused to assist in solving this issue yet they know its something wrong with their plasma screens.

Posted on Jun 14, 2008

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Posted on Jan 02, 2017



  • 19396 Answers

SOURCE: No picture but has sound

Regarding the Plasma TV with dark picture, this is often caused by bad sustain board, replacing the Ysus Zsus kit may solfe the problem.

Regarding instead the Vizio with sound but no picture:

If an LCD TV has sound but no picture do the following:

Use the source button to ensure that source is not set to the wrong input.

Try unplugging power cord for ten minutes, to ensure it is not a setting problem.

Check all the video cables at the back of TV.

Check Light /Color settings.

If problem persist and does not depend on external receiver or settings, then it is likely an internal fault.

If it has sound but no picture then one of the following parts is faulty, and must be tested and replaced:

The inverter is the high voltage board that provides variable power to the backlight lamp. This is the most common. When inverter is faulty you can get no picture, or a very dim picture that can only be seen by pointing a torch light with a 45 degree angle on the LCD surface from very near distance.
The inverter must be tested by reading voltages with a multimeter.

The LCD ribbon cable/LCD display and connectors.
This is quite uncommon, but happens. If the TV had been hit or moved the LCD cable may have slipped out, or the LCD connector may be damaged.

The LCD controller board.
This is the board that controls the video signal, it is difficult to test, as there is need to read determined values on IC pins. To test this board you need to purchase a service manual and follow the troubleshooting diagrams on service manual.

Input/Output Signal boards.
This are the boards where you connect the video and audio cables, if a signal board is defective, then you may get no picture on particular inputs located on faulty board.

If under warranty contact the manufacturer ringing the number on the user manual.

If you want to repair at your own expenses, just locate any good qualified repairer.

If you want to DIY you find parts here,

All: Appliance parts, electronics parts & more from

Encompass Parts Distribution

LCD/Plasma Electronic Replacement Parts: Plasma & LCD TVs, Appliances |

Posted on May 05, 2009


  • 1 Answer

SOURCE: No picture but has sound

hey twinbrother, sounds like we have the exact same issue, i'll let you know if i figure anything out. sure seems like it blew a fuse or something?

Posted on Mar 07, 2009

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hey twinbrother, sounds like we have the exact same issue, i'll let you know if i figure anything out. sure seems like it blew a fuse or something?

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