Water I came to remove my laundry after the cycle was finished, and there was water all over the floor. The pedestal drawer was also filled with water.

1. Defective pump
2. Defective cycle timer

Hello friend, thanks for your inquiry!

I have researched that information for you and was unable to locate steps on how to remove the drawer from your pedestal. I would suggest seeking assistance from a professional for proper removal of the drawer. Hopefully this helps. -Matt

does the unit work? if so, dun worry about the water. unless the soap has not been gone into the wash?? do not use powder! these are liquid soap washers! lol.

Make sure that you get the pedestal designed for your washer. The white pedestal for the GHW9400P would be LAB2700MQ. (There are slight differences in the pedestals for different series washers. The holes in the base of the washer will not line up with the holes in the pedestal for a mismatched combination.)

First if your washer has been installed, uninstall it. You need to turn off the water. Then disconnect the power cord and (carefully) the fill hoses. Loosen the hoses first and then completely remove them. Drain the hoses into a bucket. Disconnect the drain hose from the back of the washer. Use pliers to squeeze the clamp to get the drain hose loose.

Pull the washer away from the wall. Cover the area behind the washer with cardboard and tip the washer onto its back (on the cardboard).

Pull out the drawer of the pedestal. Next snap the spacers into the holes on the top of the pedestal. (These are part of the hardware kit in the drawer of the pedestal.) Remove the shipping spacers from the front of the pedestal (behind the drawer). Remove the Philips head screw from the drawer slides and pull the drawer completely out (save the screws). Push the slides back into the pedestal.

Look at the washer and remove the feet if present. Partially install two of the hex head screws from the pedestal installation kit in the bottom holes of the washer. (These are at the center back of the washer if it is standing up.) Leave the screws about 3/8" from the bottom of the washer. Move the pedestal over to the washer and slide the keyhole openings of the pedestal over the two partially installed screws. Position the pedestal against the top of the washer and insert the remaining two hex head screws. Do not tighten completely.

Align the pedestal with the base of the washer on all sides. When it is lined up, tighten the 4 screws by reaching through the drawer opening of the pedestal. Bring the washer and pedestal back upright. Reinstall the washer (remove the packaging if this was a new install). Level (front to back and side to side) the washer using the pedestal feet (again reach through the drawer opening). Make sure that all 4 feet touch the floor. Tighten all 4 locknuts.

Pull out the drawer slides and reinstall the drawer. Reinstall the Philips screws. Close the drawer.

For pictures of the install, go to the Whirlpool support site http://www.whirlpool.com/owner_center . Search for your pedestal and get the installation manual. The direct link for the LAB2700MQ0 install is http://www.kitchenaid.ca/assets/pdfs/literature/Installation%20Instructions%20-%208537141.pdf .

I hope this helps.

Cindy Wells

You need to remove the 2 screws holding the black rails on both sides of the drawer. Took us a while to figure this one out also.

this may be a faulty valve that allows the water to fill the softner compartment.to check the draining capability remove the drawer and take it to a sink make sure it remains level you you sink tap or a cp of water and fill the compartment almost to the top and it should start draining once it starts to drain stop putting water in and watch it. it should finish draining by itself there will be some water left in it but only a small amount. if it does not drain clean it out.

remove the drawer and clean the siphon it sounds as if it is blocked up either with powder or concentrated fabric softener. this should fill up with water and then empty itself due to gravity. the siphon should look like an upside down cup on a cylinder.

I had a similar problem, but mine was with the detergent side. I removed the top of the washer and had to clean the dial that advances to let the cyle of dispensing continue. It worked, but now the machine shakes and I am told is 'unbalanced'

Remove the drawer and thoroughly clean out the drawer. They usually have a syphon mechanism which gets blocked. On many, you will find a section of the softener compartment can be removed. Make sure there are no traces of old softener. The eggy smell is due to the enzymes in the detergent not being properly flushed from the machine. Check the waste water pipe is clear of debris and clean out any filters (not all machines have these) - normally under a cover at the front of the machine near the floor. While you have the detergent drawer out, it would be worth cleaning the area as it often gets clogged and covered in detergent or softener, and can block the water feed holes.

After all this cleaning, run the machine on a hot was with no detergents/softeners or laundry in it, to flush it out.

remove drawer clean it make sure flap is free on drawer compartment