Audio problem I have a Nuvi 360 which began experiencing audio problems. First, the sound became garbled then the audio stopped working. Is this a software or a hardware problem?

If only one channel is affected it is not a problem usually with the set--it does not know what channel you are on---look in audio menu and make sure if set has SAP it is not on.

Most likely a defective speaker. Please see this link:


http://www.sharc.net/gps_audio_repair.htm

- Jim

I suggest you take it back to the seloloer before the warranty expires

Please see this link:

http://www.sharc.net/gps_audio_repair.htm


- Jim

I had this problem on a sharp flatscreen lcd. the audio output i.c. was a surface mount chip-had to change complete signal board assembly,

How is the other sound? Like MP3 sound? Is it garbled there? Try using headphones. If the sound is good there, then your internal speaker is bad.

Email me at ks3r at sharc dot net if you are interested in me fixing this for you.

- Jim

Steps:

1. Make sure battery is charged. Go to Step #2.
2. Press reset button and try it again. If still bad, go to step #3.
3. Try using headphones.

By using the headphones, you are bypassing the internal speakers, which might have failed. If the sound is still missing, the mostly like problem is a defective audio output stage on the motherboard.

Since this unit uses surface mount technology it will have to be sent back to the manufacturer for repair.

If the sound works with the headphones, the speakers have failed. I have seen several postings of speakers failing in the Nuvi 350.
In either case, you will need to send the unit back for repair. Be sure to have your serial number handy. Register it online https://my.garmin.com/mygarmin/marketing/register.htm
if you haven't already done so.
Hours:
Monday - Friday
8 a.m. - 7 p.m.
Central time (closed holidays)
1-800-800-1020 (U.S.)
1-866-429-9296 (Canada) or (913) 397-8200

Good Luck,
- Jim