Question about Jenn-Air JCD2389G Side by Side Refrigerator

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I got a distinct smell in the freezer, refrigerant?

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If you are smelling a sweet smell and it is not cooling, just circulating hot air, you have probably lost containment of the refrigerant. do not run the appliance anymore than you have to, the units compressor is cooled from the refrigerant and may be damaged beyond repair

Posted on Nov 26, 2009

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Teresa, The fridge is in a retailers demo mode and here is what you do to reset it to normal operation:
Left Door: Simultaneously press and hold the top two buttons on the left side of the display panel until you hear a distinctively different chime sound when the display changes. This will either be a combination of "Energy Saver" and "Freezer", or "Energy Saver" and "Power Freeze/Freezer."
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I think you should call and be VERY persistent something is not right, they should have been able to diagnose the problem the first service call - have them check your sealed system, control boards, etc.....tell them you are concerned about your safety and that they are responsible for any health problems or food poisoning caused by this problem - record the phone conversation - and if they refuse to inspect your unit go to small claims court - just telling you that your system "works" or cools normally is one thing - but what you describe is *NOT* normal operation of a refrigerator - this is ridiculous, why would need to even CLEAN your freezer with clorox and water, I've never ever heard of this. looks like you've fallen on some truely incompetant people.

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thumbs up

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