Question about Microtek SCANMAKER 4850 Flatbed Scanner
I've connected the scanner to the computer and installed the software but the balloon pops up when I plug it in that the installation did not work. Any suggestions? The software won't find the scanner and it's not in the scanners folder in my computer.
First, make sure your computer has been updated to at least Windows XP Service Pack 1....Service Pack 2 is even better. You can check this by right-clicking on my computer and selecting Properties from the menu. If you're using Service Pack 1 or earlier...it would be a good idea to run through the Windows Update process a few times.
Try downloading a new Scan Wizard file from this page on the MicroTek web site. When you do the install, it should remove any previous drivers and clean things up.
If this doesn't help, try to find the Windows Scanner and Camera Wizard...usually located under Start>All Programs>Accessories. It may work even if the MicroTek software doesn't.
Good luck...and I hope this is helpful!
Posted on Jan 14, 2008
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Posted on Jan 02, 2017
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