Blade turns slowly and will not grind.

try pushing the beans into the grind mechanism while it is grinding or turning the grinder knob but only when grinding, or try different beans

Did you put water in the grinder by mistake? If the grinder is wet it won't grind anymore,have to cleaned the blades physically .
OR are you using the beans from the fridge? It's a NO NO.

Did you cleaned the grinder with any fluids? This will not help , the blades got wet and coffee grounds are stuck (cemented) on to the blades.You will have to cleaned the blades and KEEP it DRY.

sharpen it blade dull

This happens due to condensation caused by steam developed at the end of the grinding cycle. Make sure that the grinding chamber is completely cleaned and dried before using the grinder.

1. Turn the whole bean chamber to the right until it can be lifted off the base. This will allow you to clean the grinding wheel. NOTE: Never use water or liquid for cleaning the lower grinding section of this appliance.
2. Clean interior recesses with a soft brush (not provided).
3. Wash the whole bean chamber and lid and the ground coffee chamber and lid in mild detergent and water. These items are only dishwasher safe on the top rack of your dishwasher. Wipe exterior with a damp cloth. Do not immerse mill in water or any other liquid or place in dishwasher. Use only non-abrasive cleaners to remove stains.
4. After completely drying, replace whole bean chamber. Important: when replacing whole bean chamber, screw on completely before setting grinding rate. Turn chamber clockwise (as viewed from top), until it will not turn. Fill with whole coffee beans for grinding and replace lid.
5. Replace ground coffee chamber and lid, making sure it snaps securely into place.

Hi there, you have some kind of blockage, If the beans are going down, you need to remove the brewer unit and wash it, if the beans arent going down the exit of the grinder is blocked and needs to be removed, cleaned and replaced

This fixes almost all the "beans will not feed or beans will not grind" problems caused by coffee bean dust packed in the burrs. Oily beans cause this problem more fequently.
a. Pour all the beans out the top.
b. Open the settings up all the way and see what else can be poured out. Use your shop vacuum to **** grounds out the spout and backward out the bean bin.
c. Pour in some instant rice and start grinding. Reduce the grind to a small setting like six and then open the settings all the way again. (The grinder will not start at a low setting with the rice in it. If you let it stop, open the settings to about 16 before trying to restart.)
d. Pour out the rice and vacuum out the ground rice.
e. Adjust the grinder to your favorite setting and try a coffee grind. Grind until most of the rice dust is expelled (any remaining trace of rice dust will not affect the flavor of the coffee).

The grind switch is stuck. Try to free it and clean it.

Your machine will probably need service. The water will cause damage to the grinder burrs.  I can send you instruction on how to clean out the grinder on a Vienna if you provide me will your email address. You can email me at [email protected].

 

You are not the first person to do this. These problems come in at least once a week.

 

Hope this helps.

 

Johnny

ONE COMMON PROBLEM IN THIS MACHINES, SINCE THEY ARE MADE IN CHINA, THE QUALITY OF THE BEARINGS DETERIORATE IN ABOUT EXACTLY ONE YEAR. AND THE GRINDER NO LONGER WORKS. THE BEARING BUSHING ITS MADE OF BRASS, AND THE LOAD OF THE COFFEE BEANS OVER KILL THE BEARING. ITS A RIP-OFF....