I used my CFM electric fireplace (Charmglow 22-inch) for about a month (flame setting only) but when I turned it on this morning, it flashed on for about a second & then shut off~~now it won't turn on at all. The day before, I used the heater on the 3rd lowest setting for about 10 minutes top just to see how it worked.
Why would it turn on for a second (flame setting only), then shut off & not turn on again? Did the circuit burn up? Can my local electrician take a look at it & fix it?
CFM is now bankrupt and there isn't a troubleshooting customer service line anymore.
Should I call in an electrician to take a look at it?
Certainly ask a local electrician to take a look. Some electricians have a call-out charge and some don't so it is worth looking in your local directory and making a few calls. It would seriously take the good fortune from the fault being just a simple one if a hefty call-out charge was added.
Your friends and neighbours might be able to recommend someone.
Your post indicates the fire isn't very old. You presumably didn't buy it direct from the now-bankrupt company, but like most people you probably bought it from a retailer? The fact there is a guarantee the company can no longer honour is rather meaningless when your contract wasn't with the manufacturer but with the retailer.
When a person buys something a contract is made. In return for some money the retailer agrees to supply you with a fire that must be of merchantable quality. If it has worked for only a month it clearly wasn't of merchantable quality and the retailer should take responsibility for fixing it or replacing it.
SOURCE: Charmglow Electric Fireplace ***NO HEAT** just lights up, HELP :(
http://www.racelectricfireplace.com/docs/Insert_Instruction_Manual.pdf
This is manufactured by Home Depot The customer service number is on the back 800-890-4076.
SOURCE: Charmglow electric fireplace flame does not
You will have to connect a 12v dc power supply to the flame motor. The controller on the board has fried. I built a regulated 12 v dc power supply and tapped it into the bulb circuit so it will power the motor when the bulbs come on. You may have to find an electrician or techie to rig this up safely.Good luck!
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