43FDX10B working Great until Time Warner installed cable box
A Time Warner contractor took 3hrs trying to install a cable set-top box which resulted in the blue convergence problem. It will not go into the "+" signs. If I move one that turns white, the others get out of balance. I cannot balance this. The Time Warner contractor's manager never came out to view what has happened and insinuates I just want a new tv. My circuit city warranty expired and their TV repair person had changed the board and ic's 1.5 years ago and said it should last a long time. Well, he since retired and I consulted other TV repair people in my city which say the cable box cannot cause this. Well, it happened again 2 days ago, the colors went askew and I called TW and they had to reset the box. The words were diagonal (instead of horizontal) and the colors were all over the place like a rainbow and after resetting the box, everything was in order except the blue again. I had to try & get it back together again and now I see yellow squiggly's along with blue waves in the regular picture. Time Warner finally sent a TV repair person out to assess this after 2 months! and he stated I needed a new board and the DCU is gone. He stated Hitachi does not make any new boards for my TV. I don't trust any of this. MY TV WAS FINE with just Basic Cable. The cable box installed and contractor could not getting a signal had left my tv on for 3hrs with a blue screen showing resulted in my blue convergence being thrown off. Help!
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Hi Jerry, This is from the link below......... The Time Warner Cable CLIKR-5 is designed to offer complete control for all digital, HD and DVR set-top boxes. The UR5U-8780L is factory programmed to operate Scientific Atlanta/Cisco and Samsung set-top boxes while the UR5U-8790L is factory programmed for Motorola set-top boxes. Time Warner Cable CLIKR 5 Universal Remote Control
Unless your situation is different from most of us, you only have one Internet Service Provider (ISP). That could be Comcast, Time Warner Cable, Verizon or another provider. Generally speaking, every home/apartment has only one provider feeding Internet to that location. If you have a separate detached home, you may have a choice of who will install Internet service in your house, but if you live in an apartment, you may have to use the provider that the rental company allows to provide service.
Either way, once you have Internet service, you must use that provider for Netflix until you switch to another provider. I personally just switched from Time Warner Cable to a local company offering gigabit fiber optic Internet service. I had the fiber optic cable installers leave the coaxial cables that Time Warner ran through my house, but those cables are no longer connected to Time Warner's system.
If you have an HDTV, you can hookup HDMI cable from set-top-box to the HDTV's HDMI input and select that input on the TV using your remote. If you have analog TV, you can hookup using RCA cables (yellow to yellow, white to white). You could also call Time-Warner for assistance.
i bot a new tv i don't have the book for the time warner remote so i don't know how to program it to work the tv it only works cable box where can i find how to program remote that comes with time warner cable
Chances are that Time Warner is just plain wrong. That's what you get with free tech supp....oh, uh right. scratch that.
Your receiver seems to be receiving a 2-channel digital audio signal (PCM) from the cable HD box. With this type of input signal, you can't select Dolby Digital on the receiver.
If you have a Scientific Atlanta 8300 (or a closely similar model): Press [Settings] button on the remote twice. This will open the General Settings menu. Go to "Audio: Digital Out" and the select Dolby Digital (by hitting [-> Move Right]).
If you have another type of cable box, just review the settings menus until you find something relevant to digital audio out and avoid PCM, stereo or "down conversion", but look for Dolby Digital, DTS or "All".
Please keep in mind, that when connecting devices via HDMI cables, your box may decide it's smarter than you and reset the format of the digital audio back to PCM. This is some possibility of this occurring if the cable box or TV is unplugged and plugged back in.
If you have problems, add the cable box make and model and let me know.
When you use the Time Warner Digital box, you're using the tuner inside that box rather than the tuner inside your TV to select a channel. Picture in picture TV's have two tuner's inside so you can view two channels, but they can only tune the analog channels from your cable company, and only if it's hooked up in a manner that will permit this to happen.
So you only have one digital tuner (the Time Warner Box) so you can only view one channel at a time even though your TV supports Picture in Picture.
It MAY be possible to have limited use of the PIP if you connect your TV in a different way. Your Time Warner box is most likely connected to your TV set with composite cables, those are the Yellow, Red, White cables. If you buy a coaxial cable splitter and split the cable before it goes into the Time Warner box you can then run a coax cable into both the Time Warner box and the coax input on your TV. This would allow you to tune the analog Time Warner channels with both of your TV's tuners. In my area I think the first 60 channels or so are still available in analog, but there is no way to watch any of the higher premium channels without the Time Warner box.
If you go through these steps and you select the coax input on your TV your PIP will work on the lower channels. It MAY be possible to tell your TV to display the input from the composite cables on one of the PIP screens and the input from the coax on the other, but I kind of doubt it.
I know this sounds complicated and if you're not familiar with the way all this works it is complicated. The reason lots of people won't respond to this kind of question on this site is because there is no easy fix and by trying to help I run the risk of getting a bad rating. I don't get paid for this, I just like trying to help, so if I have not explained this in a way that's helpful to you please ask some additional questions before you give me a bad rating. Thanks.