First, try connecting the external drive to another computer. If the second computer fails to detect it, chances are that the housing or, the drive inside have failed. Determining this requires a basic knowledge of external drives. If however the drive is rckognized the the second computer, turn off the first computer and strt it up again (not restart). Then plug your external drive to a usb port directly (not to a hub) and, it should be detected.
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clarification please more information
I can help with this, but first I just need to know a few things. Do you have important data on the drive? What operating system are you using? When did the problem happen and any idea why?
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