Have gateway pc with vista. For no apparent

power off or blue screen with code's ?

http://www.tvrepair.localdomain.me

are you sure the keyboard and mouse locking aren't a symptom of another problem? use your computer until it locks again, once it does restart the machine and when it loads press the windows key and the R key at the same time, in the run dialogue type eventvwr, look at the system and application events and look for red X's which are hard errors. then copy/paste the results here

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You need to access the BIOS - press F1 or F2 (depending on the version)during the start of the desktop - and in there you must modify the boot order: put the cd first then the had disk second. Save the change, reboot, insert the Vista disk and reboot once more - the disk will be loaded.

Could be alot of things, but I'd shoot for the hard drive going bad.

Gateway, like most PC's nowadays, generally have a small sticker located on the outer casing with the microsoft operating system licence number on it.

If that fails, the Gateway support desk should be able to help you.

Failing that - this might be helpful.,,,

http://cgi.ebay.co.uk/Product-Key-Finder-Changer-WINDOWS-XP-VISTA-2000-98_W0QQitemZ280462693613QQcmdZViewItemQQptZUK_Computing_Software_Software_SR?hash=item414ce114ed

you shouldnt have any problem running a 32 bit version of vista on your laptop. all drivers are available on Gateways support page if for some reason they werent installed automatically by Vista

OK, first of all the blue screen appears only when windows is loaded so that means that you are still not rebooting from the cd, Turn on the computer and immediately press either the F1 key or the F2 key at one-second intervals to enter the BIOS setup utility. As the Guys at Gateway.com say it.
Then go to a screen called boot sequence which should allow you to choose from where the computer is going to restart from. make sure that the CD drive is first on this list then SAVE AND EXIT. after that, the windows vista cd should work.
make sure you press whatever key it wants you to press to enter to windows vista.

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you have laod sp2 .sp3 is no sound it is some problem in sp3 ..........

What operating system are you using? If xp/vista it should do it automatically. If 98 then you will need to get drivers from the makers website ;)