Does your Win7 computer recognize any USB devices? If not, this is a device problem.
There could be a problem with the cord. You may need to replace it.
First thing I'd do is download and install the latest version of Tom Tom Home.
Get it here: http://www.tomtom.com/services/service.php?id=16&tab=87
Let us know if any of this works.
I had the same problem here in New
Zealand. Navman would be recognized using USB.
I tried it with Windows Vista and
Windows XP. In the end, I connected to windows 7, it was immediately
recognized. I had the option to apply a few upgrades which I did.
After the upgrade, it now also works for
windows vista and windows XP
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