If you are handy,
1) Unplug unit from power outlet before you do anything.
2) Take the top off /remove - screws usually phillips on both sides.
3) You will probably find the tape of the VHS wrapped around or pulled out of the cassette so you could cut the tape and probably pull the VHS out of the unit.
4) This deck sounds like it will need some cleaning and attention.
Might be a good idea to take it into a qualified TV repair shop and mabe for a small fee they can clean it.
Blessings,
A/V Media Tech Guy
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