Question about Acer Aspire 5004WLMi Notebook

1 Answer

Power supply issue


So my wife owns this Acer laptop. Recently, it had to go into service because the input on the power supply had a bent prong. Essentially, on the power supply there is a prong, and on the A/C adapter there is a hole into which the prong fits. She has the extended warranty on this item from Circuit City, so they repaired it. I believe they had to replace the entire motherboard, as the power supply is evidently integrated.

Anyway, we just got the item back. At times, while she uses it, the A/C adapter loses contact with the power supply and the battery power starts to go down. This doesn't always happen, and sometimes if she wiggles the A/C adapter around, it connects again, and sometimes if she switches it to another outlet, it connects again.

The outlets seem to all be fine, as my laptop doesn't have any of these issues. We wouldn't be entirely opposed to purchasing a new A/C adapter, if it'll fix the problem, but I'm concerned that there might still be something wrong with the power supply. Any thoughts on why this might be happening?

Posted by on


1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Sound like they have damaged the "new motherboard" when have installed it at the shop. Or they installed a cheap brand and it's not correctly sitting in the base. should ask them to show you the old motherboard they removed to make sure they haven't just fudged-up the old one.

Posted on Jan 13, 2008


1 Suggested Answer


6ya staff

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Hi my acer desktop sometimes refuses to switch on and other times it switches on. When it accepts to starts, it sometimes switches itself off when am working. What could be the problem?

Could be a combination of things causing this, "What to Check Out" first off it may be the power button it may be worn and in need of replacement. Second could be a short in the power pin input where you plug the laptop in at. Plug it in when working or not working and wiggle it around gently to see if it lights up or sometime shows a blinking light. If this happens then you will need to have that piece on the board replaced or soldered. Check for shorts in the wires itself see if there are bent wires or crimped up wires on the power cord. Animals are notorious for doing that sort of damage to power cords.
So we know it is a power issue working and not working that is where I would start at. The sources as I explained above. Right now it is something that is shorting out. I believe without seeing the computer itself that the plug in power sources are the issue here. Especially the input plastic pin where you plug the power cord into is a common issue on laptops because they get bent or stepped on or pulled and twisted when using a laptop.
This is why it is critical to be gently with these types of components. Keep animals away from chewing on them as well or when plugging laptops in to make sure the cords are not bent up or twisted but straight inline with the power source plug in on the laptop. This can happen over time as well.
I think that is your issue. While laptop is being repaired if you do it yourself which I do not recommend if you have never done this sort of thing take it in for repairs. Make sure they clean the dust out of the fan and CPU areas as well. John

Apr 17, 2012 | Computers & Internet

1 Answer

My acer aspire 4520 dont work anymore... got no power... power LED only blink in seconds

Hello mcrey, hi, your acer aspire has system board issues, this board needs replacement, the only advice worth giving is have this laptop serviced by a technician, for board replacement.

Oct 27, 2010 | Acer Aspire 4520-5141 Notebook

1 Answer

Hello my laptop acer aspire 3620 was down by the floor and don't start ,only led'power supply begining to blinking

Check your power inputs, cables, transformer and your outlet. If nothing fixes it then your Laptops power supply is dead or dying, have it replaced.

Jun 13, 2010 | Acer Aspire 3624WXMi Notebook

1 Answer

Dropped Averatec 3200 laptop and it fell on the cord and bent the power source connection. Can I fix this or do I need to send for repair?

I've had this happen to me a few times. If the pin inside the laptop is bent, then there is no question that you'll need a warranty or shop repair on the laptop to fix or replace the power port.

If the power input coming from the power supply is bent, then you can try fixing it by pushing the plug back into place with a pair of pliers. If this doesn't work, then you'll need a replacement power supply or repair.

Apr 03, 2010 | Averatec 3200 Notebook

1 Answer

Acer power supply problem

Yes but it is expensive. The motherboard has to be removed from the laptop. This is a common problem in that the jack comes loose from the motherboard.

Oct 13, 2009 | Acer (56.04145.901) (5604145901) Power...

1 Answer

Acer Aspire 3690 Laptop is dead


You may have a broken power jack in the laptop. Inspect the power jack and see if the center pin moves at all. It should be fairly solid. If you find a bad jack your local repair shop may be able to repair it or you can get a jack from Ebay and solder it yourself.

I hope this helps,
Corporate Computer

Jun 20, 2009 | Computers & Internet

2 Answers

Input not Supported

Run in safe mode and try to change the screen resolution to 800x600 and reset your machine.

Oct 27, 2008 | Acer V193w LCD Monitor

3 Answers

Acer Aspire 5580 unable to powr on


Try check the power cable to for connection, Please sure that the cable transformer is not busted. If ever the cable is good then, something wrong with input power of the laptop, guess that the fuse blown. please open an check the power line from input to all the connection inside. If affraid to do so, then you can contact your vendor, im sure they have a tech to fix your problem. If not then i am ausre you that the know the service center of your laptop. Kindly verify your manual, i guess the toll free is listed there.

May tis help:

best regards, Melnavz

Feb 23, 2008 | Acer Aspire 5580 Notebook

2 Answers

DC power input center pin is gone

Part costs about $ 5-10 bucks.....labor to fix it ranges from $ 100 - $250. Problem is caused by jerking or tugging on the power cable too much. All laptops need a Cable Retention Device like the one in this video. . .

Jan 05, 2008 | Acer Aspire 3610 Notebook

2 Answers

Acer AL1916W Beeping

Try setting to the native resolution of 1440 x 900.

Aug 06, 2007 | Acer AL1916W 19" LCD Monitor

Not finding what you are looking for?
Acer Aspire 5004WLMi Notebook Logo

Related Topics:

26 people viewed this question

Ask a Question

Usually answered in minutes!

Top Acer Computers & Internet Experts


Level 3 Expert

13434 Answers

Alun Cox

Level 3 Expert

2679 Answers

Steve Sweetleaf
Steve Sweetleaf

Level 3 Expert

1176 Answers

Are you an Acer Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides