Question about iLO (2 GB) MP3 Player

1 Answer

Ilo mp3 player

It won't turn on and it has full batteries but it works when i plug it in to the computer do you know whats wrong?

Posted by mattykins12 on

  • 3 more comments 
  • mattykins12 Jan 13, 2008

    I 4got to mention i dropped it when i got out of my dads sofa chair because the headphones where in my pocket.

  • Anonymous Jan 18, 2008

    the loading screen is flashing and will not load

  • catblues Jan 18, 2008

    mp3 player won't play even with batteries.

  • RjSteelflix Jan 20, 2008

    i did drop it but it worked after word but a day later it won't turn on plz help!!

  • ashers11 Jan 22, 2008

    My daughters ilo is also not working. The "Ilo" screen flashes when you turn it on, but will not work. Batteries ok. She also dropped hers. I have emailed the company at [email protected] I am waiting a reply

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1 Answer

ThaMp3Doctor

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  • 8,597 Answers

1) Disconnect from computer, turn it off, hold in volume + button and reconnect it to your computer - continue holding volume + until the Found Hardware Wizard comes up.

2)
REFORMAT FOR WINDOWS MEDIA PLAYER - Erases Everything: Connect your iLo player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "ILO 2GB" (wording may vary slightly), and then select "Format." - this should erase everything, and give you a fresh start.

Posted on Mar 19, 2008

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