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Posted on Jan 12, 2008
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Picture goes Black

I am hooked up to Star chioce satelite, on certain channels depending on the program the screen goes to a black box covering most of the screen. The picture comes back during commercials. Next program same channel no problem.

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  • Expert 149 Answers
  • Posted on Mar 29, 2008
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Joined: Mar 27, 2008
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That is easy one go to options menu on video look for cc or closed caption option and turn that off

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Check in main menu (set and box if using one) under closed captions--one of the settings is TEXT--black box will appear in middle of screen and certain channels--with the remote turn text off.
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Black box in middle of screen

It's a text box for either closed captioning or demonstration mode. Go into the setup menu and turn off closed captioning. If you have trouble doing that, then just restore factory settings.
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If you hooked up the satelite box to your tv Automaticly the Satelite box is the one who pick up the channels (from the satelite)
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Want to use DTV converter with my Toshiba 32AF42

If you're not on cable or satellite, you will need an antenna to get off-the-air reception. This TV does not have a DTV tuner, so you will also need the converter box. Depending on how far you are from the broadcasters' transmitters, you might be able to get away with an indoor antenna. Or you might find that you get few channels with the inside antenna and then you'll need something outdoors. There are a number of styles to choose from.

The antenna hooks to the converter box, and the converter box then goes to the TV. It can be hooked to the TV's "ANTENNA" connector. This should be covered in the set's manual where it shows you how to connect a regular antenna. With the box, your TV will always stay on channel 3 or 4 (depends on how you set up the box) and you'll change channels on the converter.

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Black box in middle of screen

Note that the large black box goes away when pushing buttons on the tv (ex: the black box will disappear to show the volume setting when changing the volume on the tv but it will cover the picture and the menu display of the dtv box).

This is caused by the closed caption setting of the television set NOT the captioning of the converter box. To fix this you must open your television's menu, find the ccd/closed caption option, and turn it off. This is a frustrating problem as when most people are told to shut off the captioning they try to do so at the box.

Normal dtv box captioning will appear as a small text box at the bottom of the screen as you would expect - not as a giant black rectangle that covers most of the screen. If you do want to shut this off too you will find that you can't do it through the usual menu options (the menu will only allow changes to font, color etc.) - there should be a ccd button on the remote that when pushed will scroll through ccd-1, ccd-2,... off.
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Black box appears on tv screen

Check to see that you don't have any channel locks or parental parental permission measures deployed. If so remove them, this includes V-Chip, and Parental lock out on the remote, and check your TVs menu items. What channel are being affected by this problem? Give channel number and channel type.

Thank you,

Shuttle83
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Try turning off the text box function of the closed captioning.
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shut off close captioning. the close captioning is in text1 mode and needs to be CC1 in order to work, or shut it off
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