Sony Handycam DCR-HC42 Mini DV Digital Camcorder Logo
Posted on Jan 12, 2008
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LCD display sometimes dont work and touch screen never works anymore. When I open the display panel sometimes it comes on and sometimes is does not. The touch screen stopped working. Sony is looking to charge abuot $215.00USD to get fixed. Does anyone know where I can get the cable that is needed to get this fixed. I work on electronics and feel I can do this myself - that is unless its cheaper and faster from any reccomendations you can make ? Thanks Bobby

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  • Master 4,402 Answers
  • Posted on Feb 01, 2008
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It is a flex cable that is bad you can oder the part or get fixed
I think it is important to contact Sony at 1-866-703-7669
sometimes they reduce the cost if you know that they have problems with the CCD (which they do) so does jvc and others.

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Does your unit still works even without using touchscreen?

Since you already do hard reset and still it does'nt work. then chances are you have a defective touch screen, probably it is cause by an impact of any kind and produce a crack inside or if your luck, the touch screen flex get loose inside.

here is what you can do if your phone does'nt have any warranty anymore cause opening your phone can forfeit your warrany.

Open tour phone slowly and secure the screw to a safe place and also remember where and how to place the parts you remove. Be extra carefull for the LCD. the touch screen is just above the LCD. Some manufacturers include the touch screen to the LCD and some are separate. You can check visually is there is cracks on the touch screen and also check its flex connector if it is ok.

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The LCD panel and Touch screen panel were both have separate circuit connection. the covering panel of the LCD is the touch screen the inner is the LCD, replacing an LCD is quite just bit easy all you need a replacement LCD, you can purchased it online or via ebay. and you'll also need a dismantling guide and a very cheap opening tools.
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