Remove the interior door panel this can be done with the door closed. peel back the moisture barrier, look inside the door and you will see a latch mechanism with two cables next to it, the top cable releases the top latch and the bottom cable releases the bottom latch, the top latch cable is probably not mounted to the latch (anchored) you will probably have to replaace it with a new one, then it should work fine. Hope this helps, let me know
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