Question about Dell OptiPlex GX270 PC Desktop

3 Answers

Black screen on start up

I just purchased refurbished optiplex. the machine will start - the fans run and the light in the power button turns a steady green. The lights on the back of the unit light up A- green B- amber C- green D- green and the light on the mother board is steady amber. The light on the monitor will go from amber to green momentarily, the screen stays black. Any Ideas?

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  • amyella85 Mar 27, 2008

    i have the exact same problem. owen, did that work for you?

  • Suso Jun 15, 2008

    I have the same problem, I have tried all does steps but nothing working.

    Has any one else have any more solutions.


  • dansdimes Jun 28, 2008

    I am having the same problem EXACTLY as Owen. It happened after a thunderstorm. I have two GX270's that are identical (both are from the same build and both were connected to the same power strip. One was affected, the other was not. I performed all the suggested steps with no success, Then I swapped the video cards, battery and ram modules. All the parts work on my good computer but none of the parts make differrence on the other computer-- it still does not work. I understand that the mother board on some of the GX270's have bad capacitors (which can be detected by Xs), but such is not the case on either of mine.Where can I get access to the code list for the ABCD lights? I have googled for 1/2 of a day with no success,,,



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unplug the system
open the case
look for a battery and take it out
take out the memory (rams)
wait ten minutes
press power button 5 times
put everything back in

and boot it

Posted on Jan 12, 2008

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Yes you are apsolutely right, i was also having same problem, i.e amber power indication & blank screen, i googled it lot & finally found solution here. Thanks to DARKLORD1. I have followed the following steps to resolve this issue.
1> shutdown the system
2> remove the power cord, cmos battery and RAM
3> waited for more than 5 mins
4> then attched the power cord only
5> switched on the power button continuously 5 times
6> Then amber indication on power goes off & green indication came & system is booted with beep sound.
7> Then I shotdowned the system reattached cmos battery & reseated RAM.
8> system is booted properly.

Thanks for the solution
- Prashant

Posted on Dec 04, 2009

  • WCRA Mar 06, 2013

    Wow, these seemed to silly at first, but it WORKED!!!!


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Wow, these seemed to silly at first, but it WORKED!!!!

Posted on Mar 06, 2013

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