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Posted on Nov 21, 2009
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My iphone will not pull up any of my emails or send an email

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  • Expert 117 Answers
  • Posted on Jan 21, 2010
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If iPhone is unable to send or receive mails, try these basic troubleshooting steps.

1. In Settings, turn on other SMTP servers

1. Tap Settings > Mail, Contacts, Calendars and under Accounts, tap the account from which you're trying to send mail:
2. Scroll down to where it says Outgoing Mail Server and tap the box where it says SMTP:
3. Scroll down to where it says AT&T SMTP Server, and tap it turn it on.
or
Turn on all other SMTP Servers.
2. Add your email account on iPhone instead of syncing your mail settings from your computer
1. Tap Settings > Mail, Contacts, Calendars and under accounts, tap Add Account.
2. Follow the instructions. When you enter your email address, iPhone will look up your service provider's settings for you. If iPhone can't find your service provider's settings.

3. Turn iPhone off and then on by pressing and holding the Sleep/Wake button for a few seconds until the red slider appears, then drag the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
To turn iPhone on press and hold the Sleep/Wake button until the Apple logo appears.

4. In Settings, turn off Wi-Fi to only use the cellular data network

1. Tap Settings > Wi-Fi and turn off Wi-Fi.
2. From the Home screen tap Mail.

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Hi,
Base on your question, am I correct? you can send email and receive emails from your Iphone, no problem at all. That mean your Iphone doesnt' have any problem with email.
Elsewhere, such as you use web-base email, you log on email from website and you couldn't send emails from the website??? Is that right? Or you have a email client software, such as: outlook, thunderbird, .. and you can't send email from that.
In my opinion, if you can send and receive emails from Iphone then the email server is ok, your Iphone is working well with email. Problem is the elsewhere you use to send and receive emails, maybe the setting of email client software, maybe the compatible of web browser. If you could, you try the setting, make sure the ports is correct.
Hope this will help. Keep posting your question. I will follow up. Thanks for reading.
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The problem seems to be in SMTP server configuration, SMTP server sends email. So, you have to check your SMTP configuration with your email provider.
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From the iPhone Home screen, tap Settings. Tap “Mail, Contacts, Calendars,” then tap Add Account. Tap an account type:
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If its 'other', the iPhone will try to find your settings based on common email servers. If yours is not found, then you'll need your POP3 and SMTP settings. Done correctly, you'll be able to send your emails from your contact list.
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To fix the responding issue, you need to tell your iphone which account is the default account for sending your emails.

touch settings, then mail, and at the bottom of that page in the sending section it asks which account is your default.

The iphone will always use this accoutn to send emails if you start an email outside of the mail program, like by clicking an email in your contacts list or on a webpage.

Now if your in another POP account in the mail program and you click compose message it should be sent from that account.

Hope this helps :)
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