ZENV has firmware problem

Try this

http://support.creative.com/downloads/welcome.aspx?nDriverType=4&bLatest=1

it provides instructions on downloading and installing the latest firmware.

Hi there,

Here's the link to your product:

http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=15283&prodName=ZEN+V

Under "Getting Started" you'll see the "Quickstart User Guide" and other things such as latest firmware, etc.

Have fun!

Hello there,

Apparently your battery is dead.. Just install a replacement battery and it will be alright. If I am not wrong this player uses 3V, 1200mAH battery. Please verify before buying the replacement. It should cost you around 15-20$

There are several diffrent reasons this could be:

1. USB cabel has a short
2. USB jack on computer\ZenV might be damaged
3. You may need to reinstall ZenV softwear

I hope this helps!

hi try this
1 with mp3 player off switch lock/hold button to on
2 press and hold rec button on left hand side keep held down
3 switch on whilst still holding down rec
4 it should now say recovery mode
dont do nothing now dont connect to computer before you do this goto sandisk website and download the latest firmware once downloaded open the file then it will take you through the process of updating the firmware ok
let me know how you get on ok and if you need further assistance ok

I was having the same problem as the rest after hooking my RCA S2001 MP3 player up to my new computer that is running Windows Vista Home. I did the following to fix my MP3 player on my old computer which is XP Home.
I fixed my player by loading the latest firmware version (1.5 at this time and can be found at http://www.rcaaudiovideo.com/product.aspx?product=124&post=6 ). After you load this application to your computer you access the update device application from the start menu/programs/RCA digital Audio Player/Jet/Update device. One thing that I had to do that had not been mentioned yet in this forum was selecting "Format data area"

Doing this wipes your device completely clean but it allows for you to keep using the device. The update device program will give you additional information after the update and format.
This should fix your device if not contact RCA through the same website above to ask additional questions.

do you have media play 11 installed?
try it on another pc and install new firmware

ZenV Freezes
Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

Before returning the player, try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

do you have media player 11?
ZenV Freezes
Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.
try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.