Question about Qca Spas Jewel Series Topaz Plus Hot Tub

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Savannah spas We have a Sunset Delux model hot tub which was installed in Jan 2002. The temperature display panel is flashing the current temperature along with 3 dots below the temperature. The problem is I don't think the hot tub is actually heating to the temperature that is displayed; it just seems a little bit colder. Plus, I can't get the temp to get any hotter than 99 - 100. I like to sit in the hot tub when it is 102 - 104. We inherited the hot tub when we bought our house two years ago and, of course, the previous owners didn't have any manuals. I can't find them on the Internet, either. Any ideas? Is a heating element bad? If so, how do I diagnose it? Thanks, -Steve

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Anonymous

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Probably a dirty filter!! take it out turn tub off to reset turn back on with filter out and c if nthis solves problem if so replace filter.

Posted on Dec 05, 2009

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It sounds more like a temperature sensor/hi limit problem. If it will heat up to 99-100, it's probably not the heating element. You'll need to have the sensors tested, they have a close tolerance resistance value that must be met or they will malfunction. Three dots sometimes means that it's a sensor problem.

Posted on Nov 21, 2009

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1 Answer

The display panel on my hot tub shows a lock and none of the function keys respond when touched


didnt specify if you had a 4 8 or 10 button panel your unit is locked the only control that will work is temperature your owners manual has how to unlock it under side panel the following link is for an 8 button panel and the instructions are on page 6
http://qcaspas.com/media/pdf/Jewelp3-8Btn.pdf

Oct 28, 2015 | Qca Spas Jewel Series Topaz Plus Hot Tub

1 Answer

A downeast hot tub water is only 78 degrees turn up to 100 doesn't never get warmer and shows a ECn code


Check your filter cycles and switch spa into Standard Mode as you have it in Economy. (In Economy mode it will only heat during the filter cycles).
If the Ecn or Ec Message is Alternating with the Water Temperature on the Display, the Spa is Operating in the Economy Heating Mode.

If the Ecn or Ec Message is ON Solid (Not Flashing) on the Display, the Spa is Operating in the Economy Heating Mode, but there is No current water temperature because the Spa is between Filter Cycles.

Ecn or Ec is Alternating with Temp:
The Spa is Operating in the "Economy" (Ecn or Ec) Heating Mode.

The Water Temperature is Sampled Only during Programmed Filter Cycles. The Heater will Only operate and Heat up to Set Temperature during the Filter Cycles. The Water Temperature will probably drop Below Set Temperature between Filter Cycles. Other Heating Modes are Standard, Standard in Economy, and Sleep Modes.

Ecn or Ec is ON Solid (Not Flashing):
The Current Water Temperature is "Unknown" (- - - or - -) while in Economy or Sleep Mode.

Between Filter Cycles, while in the Economy or Sleep Heating Modes, the Pump has not turned ON and the Last Water Temperature is not Current. To read the Current Water Temperature, either Change to Standard Heating Mode or turn On the Heating Related Pump, and wait at least 2 Minutes.

Apr 06, 2013 | Washing Machines

1 Answer

On my hot tub control panel Balboa M1 is the code Ec?


Your spa is in Economy Mode:
Ecn or Ec MessageEcn or Ec Message

If the Ecn or Ec Message is Alternating with the Water Temperature on the Display, the Spa is Operating in the Economy Heating Mode.

If the Ecn or Ec Message is ON Solid (Not Flashing) on the Display, the Spa is Operating in the Economy Heating Mode, but there is No current water temperature because the Spa is between Filter Cycles.

Ecn or Ec is Alternating with Temp:
The Spa is Operating in the "Economy" (Ecn or Ec) Heating Mode.

The Water Temperature is Sampled Only during Programmed Filter Cycles. The Heater will Only operate and Heat up to Set Temperature during the Filter Cycles. The Water Temperature will probably drop Below Set Temperature between Filter Cycles. Other Heating Modes are Standard, Standard in Economy, and Sleep Modes.

Ecn or Ec is ON Solid (Not Flashing):
The Current Water Temperature is "Unknown" (- - - or - -) while in Economy or Sleep Mode.

Between Filter Cycles, while in the Economy or Sleep Heating Modes, the Pump has not turned ON and the Last Water Temperature is not Current. To read the Current Water Temperature, either Change to Standard Heating Mode or turn On the Heating Related Pump, and wait at least 2 Minutes.

Mar 13, 2013 | Balboa Instruments Pool & Spa

1 Answer

Hot tub in EC with light flashing


Ecn or Ec Message
Ecn or Ec Message

If the Ecn or Ec Message is Alternating with the Water Temperature on the Display, the Spa is Operating in the Economy Heating Mode.

If the Ecn or Ec Message is ON Solid (Not Flashing) on the Display, the Spa is Operating in the Economy Heating Mode, but there is No current water temperature because the Spa is between Filter Cycles.

Ecn or Ec is Alternating with Temp:
The Spa is Operating in the "Economy" (Ecn or Ec) Heating Mode.

The Water Temperature is Sampled Only during Programmed Filter Cycles. The Heater will Only operate and Heat up to Set Temperature during the Filter Cycles. The Water Temperature will probably drop Below Set Temperature between Filter Cycles. Other Heating Modes are Standard, Standard in Economy, and Sleep Modes.

Ecn or Ec is ON Solid (Not Flashing):
The Current Water Temperature is "Unknown" (- - - or - -) while in Economy or Sleep Mode.

Between Filter Cycles, while in the Economy or Sleep Heating Modes, the Pump has not turned ON and the Last Water Temperature is not Current. To read the Current Water Temperature, either Change to Standard Heating Mode or turn On the Heating Related Pump, and wait at least 2 Minutes.

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2 Answers

My hot tub doesn't heat up all the way even though it says it's ready


If a floating thermometer is more than 3-4 Degrees F off what the control panel display temperature then the temperature sensor has likely failed.

Jul 17, 2012 | Pool & Spa

1 Answer

SL display came on. Not heating.


If the SLP or SL Message is Alternating with the Water Temperature on the Display, the Spa is Operating in the Sleep Heating Mode.

If the SLP or SL Message is ON Solid (Not Flashing) on the Display, the Spa is Operating in the Sleep Heating Mode, but there is No current water temperature because the Spa is between Filter Cycles.

Hope this helps.
US Parts Center

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1 Answer

My Oaisis II hot tub stays at 103 and now it's dropped down to 68 degrees for the past 3 days? Could there be a problem with my heater element? Or is there a sequence of resetting the temp buttons on top...


Information on the care of your product and troubleshooting is available here:

http://www.oasisleisure.ca/customer_care/SpaCare.html

Did you have a recent power outage? It is necessary to reset the temperature after a power outage.

Check the temperature setting on your hot tub; if it has defaulted do to a power outage reset to the desired temperature. If it is still set at your desired setting and is operating at 68 degrees then there is a problem that is preventing the tub from reaching the set temperature.

Some possible causes and actions are:

Pull filter (see if light comes on) / Replace filter
Knife valves not fully open / Open knife valves

Pressure switch cut of calibration / Adjust pressure switch
Faulty Pressure Switch / Replace pressure switch

Air leak, check pump suction line / Tighten pump union
Heating element corroded / Replace element

Faulty control panel / Replace panel

Find the Manual for you specifc model for more explansyion on Troubeshootig.

Feb 06, 2011 | Home

2 Answers

Intermatic hb65r residual outdoor timer


Here is the instruction manual for your model:

HB65R Timer

Hope this helps!

Also consult this website for sunrise, sunset information for your area:

Sunrise sunset calendar

Dec 05, 2008 | Hardware & Accessories

1 Answer

Manual or directions


We have the same model. From the manual:
STEP 1: Slide the system switch to the HEAT or COOL position to program the corresponding system
STEP 2: Press PROGRAM to enter program mode. Heat or cool will be displayed on the LCD.
STEP 3: Press the UP or DOWN arrow. The Program hour and AM or PM indicator are flashing. Press to change the hour.
STEP 4: Press PROGRAM to change to the minute position. The current minute will be flashing. Press the UP or DOWN arrow to change the minute.
STEP 5: Press PROGRAM to change to the program temperature. The current temperature will be flashing. Press the UP or DOWN arrow to change the temperature.
STEP 6: Press PROGRAM again to move to the next program number. Repeat Steps 3-5 to change the remaining Weekday and Weekend Programs. [there are a total of 8 programs]
After cycling through all 8 programs, press PROGRAM again to return the display to normal. Press HOLD/RET at any time to exit the Program Mode.

TEMPORARY MANUAL OVERRIDE:
To temporarily change the current set temperature without affecting your program:
  • Press either ARROW and hold for about 1 second to enter the Manual Override Mode. When display flashes, you can release the key.
  • Press the ARROW to change to your desired Temperature
  • Press HOLD/RET to return to normal mode, or wait 15 sections for it to return automatically.
  • The current program number will flash to signify the Temporary Overide.
  • At the next program change time, the Temporary Override is cancelled, and the next program temperature becomes the setpoint temperature.
Hope this is what you need. God Bless.

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