Question about Packard Bell iMedia SL 9553 (P660401806) PC Desktop

2 Answers


Windows keeps reporting "hid service vista compliant" app crash, can you explain problem and give any solution. oh by the way i've basic computer knowledge.

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  • 2 more comments 
  • ollie1 Jan 11, 2008

    thanks for your response tom19511,

    no other device has been plugged into the usb port

  • ollie1 Jan 11, 2008

    this is a new machine, checked device manager keyboard and mouse both working properly, both are wireless

  • Thomas Christopher
    Thomas Christopher May 11, 2010

    It is apparently a keyboard or mouse problem..Have you installed any new devices lately?

    Have you checked the device manager for problems?

  • Thomas Christopher
    Thomas Christopher May 11, 2010

    Did you plug any other usb device in the blue keyboard ( PB mouse only) usb port?



2 Answers

Got new machine under warranty

Posted on Feb 23, 2008


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Since it a new machine, The next step would be to check out the inside if it. I wouldnt go any further because anything you do inside will void the warranty. I would take it back to where you bought it and get the warranty to fix it.

Posted on Jan 12, 2008

  • 3 more comments 
  • Thomas Christopher
    Thomas Christopher Jan 17, 2008

    did you get this fixed under warranty?

    If so please rerate as FIXYA.


  • Thomas Christopher
    Thomas Christopher Feb 11, 2008

    did you get this fixed under warranty?
    If so please rerate as FIXYA.

  • Thomas Christopher
    Thomas Christopher Feb 16, 2008

    did you get this fixed under warranty?
    If so please rerate as FIXYA.

  • Thomas Christopher
    Thomas Christopher Mar 02, 2008

    cool thanks for the update..

  • Thomas Christopher
    Thomas Christopher May 24, 2008

    Thank you for rating this solution.



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** DO NOT waste your time looking for the old driver or a new driver! There are no updated drivers or software for this mouse to be used in Vista nor will there ever be. That info come straight from Micro Innovations.

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