Lexmark OfficeCenter X3350 All-in-One Printer Logo
Posted on Jan 11, 2008
Answered

Carrier Jam I loaded to new cartridges into the printer, switched it on, cartrigde went from one side to the other with a bang, error on printer reads, clear the carrier jam, cn you help? ed

Answer This Question
  • Anonymous Apr 12, 2008

    I loaded to new cartridges into the printer, switched it on, cartrigde went from one side to the other with a bang, error on printer reads, clear the carrier jam, cn you help?

×

2 Answers

A

Anonymous

I loaded to new cartridges into the printercarrier Jam - 1.gif, switched it on, cartrigde went from one side to the other with a bang, error on printer reads, clear the carrier jam, cn you help?
ed

A

Anonymous

This is from Lexmark Tech Chat ((IT WORKED))
The encoder strip is most likely the problem. Unplug the power from the printer. Open the front cover and move the cartridge carrier to the center. You should see a white ribbon cable, a thin plastic strip and a black belt with teeth. The thin plastic strip is the encoder strip. It rides in a sensor on the back of the cartridge carrier that you will not be able to see. Reach in with the first finger of either hand and carefully strum the strip as if playing a guitar.
The strip will need to be lowered slightly and brought towards you slightly. Please be careful not to break the strip or your printer will not function. Once you believe the strip is set correctly, plug the power back and try printing the self test. If it slams to the left again, the strip is not yet set correctly.

Please Note: Fixing the encoder strip is a delicate procedure. During the troubleshooting, if the strip breaks, you will not be able to use the printer. We will replace the printer, only if it is under warranty.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

P4350
The carrier slides back and forth on a bar that must slide smoothly. When you open the printer up, the heads come to the center for cartridge removal, so that part of the bar is oiled. Try lightly spraying a silicone or Teflon spray or a drop of high quality machine oil to the bar where the head will go through it, smearing it along the the bar. Another part is the plastic belt with teeth on it that moves the head from side to side. If the teeth have broken off, the head won't move properly. Some of these printers have an entire head assembly where the cartridges set that can be removed after the cartridges are out. If this print head assembly is damaged or worn out you will also get the error. The head damage is usually because some one yanked jammed paper vigorously out, pushing the head out of position, or the print head was moving when something stopped the head.
Read full answer
Aug 18, 2014 • Lexmark P4350 All-In-One InkJet Printer
0helpful
1answer

Carrier jam lexmark x7170
It could be due to the cartridges or the encoder strip (transparent strip found behind the cartridge carrier) has gotten loose from its position. Please follow steps below to identify and fix the problem:
1. Open the printer cover and remove both the cartridges. Note: If the carrier does not automatically move to the center, turn off the printer/unplug the printer from the power source and then slide the carrier to the center.2. Check the encoder strip and make sure it is secured in its place.3. Close the printer cover.4. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.5. When the printer turns on, reinsert one cartridge first. Close the printer cover and check for any errors.6. If no error appears, reinsert the other cartridge. Close the printer cover.7. Replace whichever cartridge is causing the error to appear with a new cartridge.8. If no error appears, try to print a document again to verify that the problem is fixed.
Let me know if this helps. Thanks.
Read full answer
Nov 01, 2011 • Lexmark X7170 All-In-One InkJet Printer
1helpful
1answer

Carrier jam on lexmark x5070 how do I fix it or clear it?
We apologize for the inconvenience. Please follow the steps below to identify and fix the problem:
  1. Open the printer cover to access the cartridge area. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
  2. Remove both cartridges from the printer.
  3. Check the cartridge area and make sure encoder strip is not loose. The encoder strip is transparent strip located behind the cartridge carrier along with the carrier belt.
  4. If encoder strip is properly seated in the printer, close the printer cover.
  5. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.
  6. When the printer turns on, re-insert one cartridge first. Close the printer cover and check for any errors. The carrier jam could be due to one of the cartridges.
  7. If no error appears, re-insert the other cartridge.
  8. Replace whichever cartridge is causing the error to appear.
  9. If no error appears, try to print again to verify that the carrier jam issue is fixed.
We hope this information has been helpful.
Read full answer
Oct 11, 2011 • Lexmark X5070 ALL-IN-ONE InkJet Printer
0helpful
2answers

Dell 942 carrier jam loud banging
you going to have to replace the carriage ASSY. That sound means the carriage is offline and it needs repair or you got something blocking or jammed in the printer so good that its doing this.

Diag : bad carriage or severe carriage jam
prog: Repair/clear jame if any or new printer


Thanks please do click the accept button for my efforts.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620

Read full answer
Apr 07, 2010 • Dell 924 All-in-One InkJet Printer
1helpful
1answer

Dell AIO 924 Carrier Jam Problem
To clean the encoder strip, perform the following steps:
  1. Power down the printer and unplug the power.

  2. Lift the cover on the printer.

  3. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer99d8177.jpg
Figure 1: The Encoder Strip to the right of the cartridge carrier. The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting.
  1. Plug in the printer and power it on.

  2. Open the cover to allow the cartridge carriage to center itself.

  3. Using a dry, lint free cloth, pinch the encoder strip on the left-hand side of the cartridge carriage and pull your fingers across it towards the left-hand side of the printer. 43e0b19.jpg
Figure 2: The encoder strip to the left of the cartridge carrier.



Read full answer
Nov 16, 2008 • Dell 924 All-in-One InkJet Printer
3helpful
1answer

Carrier jam
your encoder strip(a transprent strip behind the carriage) is either broken or loosed up and so it is not able to get self aligned.kindly fit the encoder properly or change the encoder if neccessary.encoders are usually very cheap.wish u luck!!
Read full answer
Apr 28, 2008 • Lexmark P4350 All-In-One InkJet Printer
0helpful
1answer

Dell 942 carrier jam
This morning I replaced the cartridges in the Dell 942 printer, they jammed to the left which made a loud grinding noise and the cartridge jam error came on.

I solved the problem by turning the printer on with the top up which moved the cartridges to the right a little so I could reach back, push one down a little manually which freed them to move over to the middle.
Read full answer
Feb 28, 2008 • Dell 942 All-In-One InkJet Printer
18helpful
4answers

Carrier jam Lexmark 4300
I had this same problem, I found a long skinny thin plastic strip had fallen off & caused the problem for me. The plastic strip has slits at each side to attach to the inside back of printer, on the left side is a down ward facing arrow, the plastic strip feeds through the back middle of the cartridge carrier and then the slits are to be inserted to the metal tab like pieces on the back sides inside the printer on the right side (facing printer) it will look like a small rectangular hole with a longer metal tab like piece sticking out & on the left is a smaller squared like hole with a flat smaller metal like tab which will line up if the plastic strip is feed through the back of the cartridge carrier properly. This should allow the cartridge carrier to glide properly & work as it should, with no more banging! Sorry my tech. terminology isn't good, I am not Knowelegable with this sort of thing, just sharing my experience :) HTH!
Read full answer
Jan 14, 2008 • Lexmark P4350 All-In-One InkJet Printer
0helpful
1answer

Carrier Jam
The top of my ink cartridge had fallen off and was in the printer... I hadn't seen any paper or anything and was completely stumped, when I picked it up and heard something in there... It was hard to get back on, but now it works!
Read full answer
Jan 08, 2008 • Dell 924 All-in-One InkJet Printer
37helpful
7answers

Carrier jam on dell 924 printer??
I was able to fix this issue on my all-in-one 944 printer. What happened was that one of the ink cartridge lids had popped open. The hard part was that the carrier was stuck on the far left side, and I wasn't able to pull it over for easer access. However, I was able to fit a finger in and push the cartridge back down. Then when I turned the printer back on the error went away.

Hope this helps
Read full answer
Dec 13, 2007 • Dell 924 All-in-One InkJet Printer
Not finding what you are looking for?

View Most Popular

OfficeCenter X3350 All-in-One Printer

  • Office Equipment & Supplies

Related Question

P4350

  • Lexmark P4350 All-In-One InkJet Printer

Related Topics

603 views

Ask a Question

Usually answered in minutes!

Popular Questions

Lexmark all in one center download

Lexmark X1240 All-In-One InkJet...

What it means Enable Bidirectional Communication caution spam number below

Lexmark X2470 All-In-One InkJet...

How to install my lexmark x1270 without a cd

Lexmark X1270 All-In-One InkJet...

Lost my software cd for lexmark x4650

Lexmark X4650 InkJet Printer

Reset Lexmark 36 Black cartridge?

Lexmark X2500 All-In-One Printer

Check Out the Latest Printers Report
Check Out the Latest Printers Report

View all Fixya Reports

Top Lexmark Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

k24674

Level 3 Expert

8093 Answers

Are you a Lexmark Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

PDF Manual
. OfficeCenter X3350 All-in-One...

OfficeCenter X3350...

Loading...