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The bundled software is the Everio Media Browser by Pixela. It makes it very easy to find video on your camcorder and import it to your computer. Then, it allows you to do basic editing. Finally, the software makes it simple to upload to You Tube, Export to iTunes, or Burn to DVD. You can purchase a replacement at: http://www.jvcservice.com/Store. I however recommend you just use Windows Movie Maker, which is free.
u may not have the appropriate codecs. Kindly check the extension of the video files and search for the codecs, download them and it would be a walk in the park ....
Please click on the below link and contact the support team of JVC to order a new disc or ask them to email you the download of the software. (800) 252-5722
or submit this on-line form.
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