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Leave on charge for two hours, then with the SD card out hold down the
reset button at the back of unit for ten seconds and then the 'on'
switch for ten seconds.
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try the usb cable to your. this is the recommended method to charge a tomtom when it wont power on. for reasons unexplained by tomtom they do not recommend the car or house charges.
plug it in via the usb cable to your computer for a few hours(make sure the green light is on and nice and bright) then press and hold the power button(this could take up to 20 seconds)
Charger gets very hot means the problem lies with charger which is not supplying the power to the system ... Try changing the charger ... and the charger wont cost u more than 15$
double check the connection. I had this with a one xl and it turned out to be a small bit of debris that had gotten into the car charger and stuck there so that even the home charger would not help.
I used a compressed air can for computers to blow it out..
also get a magnifying glass and check the connector strips inside the connector.
If you see damage it will probably have to got in for repair
My Rider 1 is showing the same sympton. Was working fine now I can't get past the initial "Tomtom" screen.
Does it power up when connected to the mains charger?- No, need to prod reset and then turn on manually.
Does it switch on when connected to the bike cradle? - No, only sign of life if by manually turning on but only get as far as the Tomtom screen, not the main menu.
turn device over and look for tiny reset button near to power connect strip. then use a blunt safety pin to reset,this should allow you to then turn it on,this works on 500 ,700 ,900 , 510 , 710 , 910 , hope this helps .
I had similar problem this morning. Last time I was using my TT was about 3 mths ago and it worked fine. 2day I switched it on, the first screen appeard but the, TT just switched off. I put my friends SC card and it started... . Looks like soft on SD issue. I have a buckup file but at 87% it fails ... Lifes a ..... :D My advice is to download and install new soft on your SD card but what about maps U/me bought with the TT?? Have no idea
First , let me say that the batteries do not fail very often. Answers here to your 3 questions in order ......
1. Your home mains charger is faulty. 2/ Your car charger is probably OK. 3/ Clip out the screen surround. Remove the 4 special STAR screws that are at the corners of the screen. Remove the main circuit board by taking out 4 smaller star screws and let it hang loose but still connected by its cables. DO NOT DISCONNECT THE BOARD CABLES. Remove the speaker . Under the speaker are 2 more screws holding a plastic bracket that clamps the battery. Remove these 2 screws and the battery clip comes off. Unplug the battery cable from the now loose main board and the battery can be removed. Fit new battery and reassemble in reverse order. NOTE , some tomtom 300's have a protective copper or foil sheild covering the main board. The screws holding the board cannot be seen until the foil is removed. Removing this foil and not repalcing it will render your tomtom more prone to interference although the tomtom will still work without it.
I talked to TomTom support about recharging. They say that the unit uses more power than it gets, but if you turn the power off while the car is running, it will recharge.
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