Question about Rival 38501 Smart Pot 5-Quart

1 Answer

Rival Crock Pot (Smart Pot) 3845-3850/3855/3860

My Smart Pot needs a new insert, where can I obtain one? From the
manufacturer?
It is programmable but when the cooking is finished and it should switch
to warm it doesn't happen. Can this be fixed?

[email protected]

Posted by on

  • James123 Feb 16, 2008

    I have a problem when setting cook time. The lights are lit. A while later the lights go out and cooking stops. It is not dependable. I bought the Rival brand thinking that it was a known brand name and have had good product in the past. I am sorry to see that China has less than dependable influence on the new products. As far as steps there is no way to fix short of replacement. I will pay more attention to the quality of my next purchase by examing the product closely and not just depending on brand name.

  • Anonymous Mar 29, 2014

    boils over on high and low settings and it is not a manufacturing problem and the warm setting is hot so can I use it for cooking

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  • 26 Answers

Hello,
Yes you obtain one from the nearest service center in your area. And the answer to your second question.There should be someone there who can answer your question?
Oaky Spurs21

Posted on Jan 14, 2008

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6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

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Posted on Jan 02, 2017

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1 Answer

Just been given crock pot with 3 settings can you explain them no manual came with pot


It sure would help us to help you if you could get the model number off of the bottom of the unit. I can probably locate a user's manual with that information. Try this site to locate the manual: (my best guess without a model number)
http://safemanuals.com/314159.php?k=84c8d7db0922eceeab89e8e236b92e45&ID=2854106&q=CROCK%20POT%20SMART%20POT
(209k)
Find the little blue print that says enter security code and then you can dounload the manual.
The settings should be OFF High 4 High 6, Low 8 Low 10 and warm.

1. Place food in stoneware according to recipe.


2. Plug in Smart-Pot™ slow cooker. The Power light will begin to flash

indicating that the unit is plugged in, but not turned on.

HOW TO PROGRAM YOUR SMART-POT™ (CONT.)

3. Push the Cook Time button to scroll through the timed cooking

options. Push once and the 4 hour light will illuminate, twice and the

6 hour light will come on, etc. Select the time based on the length of

time indicated in the recipe. Two time options are usually given. The 4

and 6 hour settings are the HIGH temperature setting and may be

used when you want your food done quicker. The 8 and 10 hour

settings correspond to the LOW temperature setting and is used for all

day cooking. In addition your Smart-Pot™ can be set to the Warm

Setting by scrolling through the timed cooking options until the warm

light illuminates.


NOTE: The Warm setting is for keeping already hot food warm. Do not use

the warm setting to cook or reheat food.


4. When the cooking time is completed, the Smart-Pot™ slow cooker will

automatically shift to the Warm setting and the Warm light will come

on. NOTE: We do not recommend using the Warm setting for more

than 4 hours.


5. To turn the Smart-Pot™ off push the OFF button. Unplug unit from the

wall outlet.


6. For other recipes that give a range of times, select the time closest

to the setting on your Smart-Pot™. For instance a recipe calling for

cooking time of 7 to 9 hours on LOW, set your Smart-Pot™ to 8 hours.

NOTE: If power goes off then power light will blink and settings must be

reset. If cook time is changed before the cycle is complete the time will
reset to the new setting.

Thanks for choosing FixYa,
Kelly

Mar 04, 2011 | Rival 38601 Smart Pot 6-Quart

1 Answer

I need the user instructions for use


Hi and welcome to FixYa, I am Kelly
I see I am nearly a month late in replying to your post. I just answered another post and when I finished I saw your question.
This is driectly from the user's manual that you can find here with some difficulty:
http://safemanuals.com/314159.php?k=84c8d7db0922eceeab89e8e236b92e45&ID=2854106&q=CROCK%20POT%20SMART%20POT
(Avoid answering questions by looking for the blue text that says "security code" and clicking that) Then enter the 4 digit code to download the manual that is 209k)

1. Place food in stoneware according to recipe.

2. Plug in Smart-Pot slow cooker. The Power light will begin to flash indicating that the unit is plugged in, but not turned on.

3. Push the Cook Time button to scroll through the timed cooking options. Push once and the 4 hour light will illuminate, twice and the 6 hour light will come on, etc. Select the time based on the length of time indicated in the recipe. Two time options are usually given. The 4 and 6 hour settings are the HIGH temperature setting and may be used when you want your food done quicker. The 8 and 10 hour settings correspond to the LOW temperature setting and is used for all day cooking. In addition your Smart-Pot can be set to the Warm Setting by scrolling through the timed cooking options until the warm

light illuminates.

NOTE: The Warm setting is for keeping already hot food warm. Do not use the warm setting to cook or reheat food.

4. When the cooking time is completed, the Smart-Pot slow cooker will automatically shift to the Warm setting and the Warm light will come on. NOTE: We do not recommend using the Warm setting for more than 4 hours.

5. To turn the Smart-Pot off push the OFF button. Unplug unit from the wall outlet.

6. For other recipes that give a range of times, select the time closest to the setting on your Smart-Pot. For instance a recipe calling for cooking time of 7 to 9 hours on LOW, set your Smart-Pot to 8 hours.

NOTE: If power goes off then power light will blink and settings must be reset. If cook time is changed before the cycle is complete the time will reset to the new setting.

That is pretty much the entire user instructions. Everything else is warnings, cautions, and oh yes; don't submerge it in water yadda yadda....


Thanks for choosing FixYa,

Kelly

Feb 05, 2011 | Rival 38601 Smart Pot 6-Quart

2 Answers

How can i switch my rival programmable crockpot to warm? It was cooking too long and I'd like to switch it


A crock pot is an ALL DAY cooking methodology and should not be altered. Fire and personal injury are possible results.

Oct 17, 2010 | Rival 38601 Smart Pot 6-Quart

1 Answer

Rival ; Smart - pot. need replacement lid. crock-pot.com does not have a replacement. Is there a replacement ?


Yes, there is a replacement lid available for your pot. I am including a link that will take you directly to the Rival Crock-Pot parts page where you can order the part online or through Customer Service.

http://www.crock-pot.com/CustomerService.aspx?id=rpt&step=5&prid=1104

Oct 12, 2009 | Rival 38601 Smart Pot 6-Quart

1 Answer

I have a Rival 6qt. programmable smart pot crock pot. The handle broke off the glass lid. Are plastick handles available?


You might try the automotive adhesive that is used to glue rear-view mirrors to the windshield. I have never tried this, so you are on your own.

Sep 28, 2009 | Rival 38601 Smart Pot 6-Quart

2 Answers

Crock pot overheating


my 38601 smart pot 6 qt has all of its items cooked at 3-4 hrs when I have it on low heat setting at 10hrs WHY?

Dec 08, 2008 | Rival 38601 Smart Pot 6-Quart

3 Answers

Need a Replacement Lid for Rival's Oval Smart Pot Crockpot


I found something on amazon,click here and take a look: Amazon com rival replacement lid. I hope this was helpful. Cheers

Nov 17, 2008 | Rival 38601 Smart Pot 6-Quart

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