Radio cuts out but can not hear caller or them hear me

there is a problem with you mic , goto youtube for your answer

You will need to upgrade the software to version 5.29c which is the latest one. You will need s special cable to do this or contact your local Parrot accredited engineer who will have the cable.

absolutely no idea ,do you have anything else plugged in that could cause the sound cut off although you say the radio works?or has a plug come loose in the back of the radio ,you could try one of them radio fitting centres as you never know some young lad comes out presses a button and it all works as you had the mute on or something but the radio works ,is it a built in cd player or a remote unit ? in my time a 8 track was the in thing these modern things are welll beyond your ancient dinasaur here .

your 3100 may need an up-grade, have you changed your phone lately? most common problem is that new phones have newer software versions and you need to up-grade the software on the parrot 3100 to suit

The wire for the microphone on those are somewhat flimsy so there's a possibility that it has been damaged. This can happen if the wire becomes crimped or pinched. In order to check this you will need access to the brain (bluebox) which should be somewhere inside the dash. You can check this with standard headphones, like from an ipod. Just plug the headphones in where the microphone is normally plugged in and make an phone call. The person on the other end may notice a lesser quality than usual, but if they are able to hear you it's the microphone. Replacement microphones can be purchased from Parrot at their site or occasionally on eBay.

Hope this helps

Ray

It sounds like the relay the swaps the sound from the radio to the Parrot is playing up, I would contact your installer or click below to find an accredited Parrot installer.
http://www.parrotpartners.com/geolocator/V4/index.php?lg=EN

First, you will have to ensure that the vehicle doesn't have an amplified system build in it. Cause in that case the kit should use the two wires line in and line out and check behind the autoradio if you have the entries line in line out. (with this solution, no accessibility with the mute when you have the radio and you receive a call).

But the general idea is to ensure about the vehicle system build in it, cause with an amplified system, you have to avoid it to passing the sound directly to the speakers. (may be wires to wires or a specific harness which is taking acount of it).

daltac.co.uk

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