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Put paper in the manual feed tray(tray 1).
Print something.
When the paper gets about 1/2 way into the printer, open the top cover.
Pull out the toner. Look down at the paper in the printer.
Do you see a thick dark line? Replace the toner.
No thick dark line, check the fuser for damage.
You can fix this yourself by cleaning the scanner glass. When you insert a document to make a copy it is pulled in and travels over a thin strip of glass. When something gets stuck on this glass it is read or scanned as a solid line. What you need to do is make a copy. Then put that copy in the feeder the same way you put the original document in. Now the line on the copy will "line up" with the area of the glass that has something stuck to it. Use this as a guide to pop open the feeder cover, locate the glass and clean it with a cloth dampened with a bit of glass cleaner. Once you have it cleaned just run a copy again and the line should be gone. Sometimes a small flashlight helps to locate the glass.
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The line issue is caused by something on the image sensor. To get to it and clean it just pull the front up where you put the paper into it to scan. Inside you will find a glass strip, this is the image sensor. Use a paper towel dampened with window cleaner and gently scrubbing the glass strip, After cleaning the strip let it dry for a minute or teo before you close the cover and try a scan. It should be clear and should copy great again.
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just check there wilkl bi mention face up or down .if not mention no problem just make a copy by putting face up and one copy by putting it face down.one time u will receive white copy and one time u will receive print on paper .when u will receive print check this is face up or down .after confirm just send fax
if the lines on the copies happen only when you use the doc feeder then you have something on the small slot glass if you put the document on the glass and make a copy if there is still a line it is probably the drum
hello
try and put a clean sheet of paper on the scanner glass and make a copy of it.
if the copy has lines on it and the copy glass is perfectly clean, no streaks or scratches on the glass where the lines appear on the copy.
check on the internal optics and sensor for something on them. if they are perfectly clean then the sensor or the internal logics have a failure and need replacement or repair.
i truely hope there is a piece of lint or paper or something somewhere in the light path so all you have to do is clean it up.
lift feeder and look at the thin strip of glass, there will be a dot or something on it. Clean, as the paper is moving the dot looks loike a line to it,
There is something on the small slit glass. There should be 2 pieces of glass on the copier. One where you place your original, and the other is a small slit glass about a 1/2" width by 9" long. Check the small glass to see if there is anything like a spot of black INK or a dot of white out on there. There is something on the small piece of glass that is causing your line problem.
Hope this helps. Good luck.
Mac
There is either something on your cid/ccd unit under the glass.You may have something on the glass,or there could be a sratch on the thermal print head.Inspect each unit, it is usualy something easy.
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