Question about LG enV VX9900 Cellular Phone

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Sound problems When someone calls me i can not hear them when they talk to me. They also can not hear me. I can only hear ringtones when someone is callin me. I can not listin to them by themselves. I can not hear sounds on my videos. I also have never used my phone in the rain. And i know it is not on mute everythin is on full volume. This is the second time this has happened to my phone in a month and i also have only had my phone for a month so it will be my third phone. Could you please tell me wat is wrong wit my phone. Thanks

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  • sunsys Jan 13, 2008

    i have the same problem

  • Anonymous Jan 15, 2008

    I am having the problem with my phone. I checked all the sound settings and all are on and set on high! Nothing is fixing the problem! iim beginning to hate this phone!

  • Anonymous Jan 15, 2008

    same problem...sound worked fine last night, today, nothing...

  • Anonymous Jan 15, 2008

    same issue..worked fine this morning and now, nothing...

  • phyphy Mar 01, 2008

    When making or recieving calls I can't hear person on other end but they can hear me. If I use speaker function I am able to hear.

  • jng2985 Mar 03, 2008

    exact same... cant here me, cant hear them cant listen to my music how to fix...?

    oh and it worked jsut a couple of hours ago everything was fine and now whoohoo it doesnt work wtf

  • Anonymous Mar 05, 2008

    same exact problem. im pissed. this is the third problem (all different) that ive had with this phone in the past 4 months. worked fine yesterday, then out of the blue, no more sounds. people cant hear me, i cant hear them, no music, nothing! very disappointed

  • Anonymous Mar 05, 2008

    same thing happened to me...Verizon makes CRAPPY phones...i hadda get my En-V replaced...and the same sh*t happens to this

  • Anonymous Mar 13, 2008

    I have the same problem, and it happened with no warning. I hear my ringtone when someone calls me, but we can't hear each other. I can't hear other sounds either, except when I adjust the volume of the phone, the samples play. The text reader doesn't's all gone. No sound except the ring when someone calls. I tried restarting my phone, and I tried removing the battery. The solution offered below with the CLR button did not help.

  • Anonymous Apr 30, 2008

    Got my EnV today and had the same problem...

    However, Alzbeta's solution about the earphone jack seems to have fixed it!

    I may still bring it back tomorrow though!

  • Anonymous May 17, 2009

    My exact problem! This is my second EnV (the first stop charging) and I'm starting to get annoyed...

  • vulehjet May 11, 2010

    Solution link . . .




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Same thing happened to me and all I did was plug the charger into it and it fixed itself

Posted on May 14, 2008

  • Anonymous May 14, 2008

    also try slapping it with your hand. that worked too



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I fixed my problem (I posted above, March 13)). It seems that somehow my phone got locked in phone jack mode. When I plugged the earphone back in and tried the phone it was fine if I used the earphone, then I unplugged it again and tried it w/o the earphone it was working normally again and I could use it as a regular phone and hear all the music and tones again. I don't know why it did that, but plugging the earphone jack in again and unplugging it fixed it. Good luck!

Posted on Mar 14, 2008


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CLR button didn't do anything to my phone...thanks for the suggestion though.

Posted on Jan 15, 2008

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Ok so i have an env phone myself and just today that same thing happened to me. i could only hear my ringtones if someone would call me or text me but i couldnt hear them and they couldnt hear me. so what i did was just closed my phone and on the front of the phone there is that clr button in between the send button and power button and i could hear that lady start talking so i just kinda went up and down on the options. and now i can hear people and talk to them so just try that and hopefully it works for you.

Posted on Jan 15, 2008

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Posted on Jan 02, 2017

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1 Answer

My phone doesnt ring for incoming calls

It can be confusing and frustrating to miss calls because your iPhone isn't ringing. There isn't a single reason why an iPhone stops ringing - but most of them are pretty easy to fix. Try these steps before concluding that your iPhone is broken and needs an expensive repair.
If you're not hearing your iPhone ringing, there are five possible culprits:
  1. A broken speaker
  2. Mute is turned on
  3. Do Not Disturb is turned on
  1. You've blocked the phone number
  2. A problem with your ringtone

Does Your Speaker Work?

The speaker at the bottom of your iPhone is used for every sound your phone makes. Whether that's playing music, watching movies, or hearing the ringtone for incoming calls, the speaker makes it all happen. If you're not hearing calls, your speaker could be broken.
Try playing some music or a YouTube video, and make sure to turn up the volume. If you're hearing audio fine, then that's not the problem. But if no sound comes out when it should, and you've got the volume up loud, it could be that you need to repair your iPhone's speaker.

Is Mute On?

It's always good to rule out the simple problems before diving into more complicated ones. In this case, you need to make sure that you haven't silenced your iPhone and forgotten to turn the ringer back on. There are two ways to check this:
  1. Check the mute switch on the side of your iPhone. Make sure that it's turned off (when it's turned on, you'll be able to see an orange line inside the switch).
  1. On your iPhone,go to Settings and tap Sounds (or Sounds & Haptics, depending on your model). Make sure the Ringer and Alerts slider isn't all the way to the left. If it is, move the slider to the right in order to turn up the volume.

Is Do Not Disturb On?

If those aren't the problem, it could be that you've enabled a setting that mutes phone calls: Do Not Disturb.
This is a great feature of the iPhone, introduced in iOS 6, that allows you to stop sounds from calls, texts, and notifications when you don't want to be bothered (while you're sleeping or in church, for instance). Do Not Disturb may be great, but it can also be tricky - because you can schedule it, you may forget that it's enabled. To check for Do Not Disturb:
  1. Tap Settings.
  2. Tap Do Not Disturb.
  3. Check to see if either the Manual or Scheduled sliders are enabled.
  4. If the Manual is enabled, slide it to Off/white.
  5. If Scheduled is enabled, review the times Do Not Disturb is scheduled to be in use. Did the calls you missed come in during those times? If so, you may want to adjust your Do Not Disturb settings
  6. If you want to keep Do Not Disturb but allow calls from some people to get through no matter what, tap Allow Calls From and select groups of contacts.

Is the Caller Blocked?

If someone tells you they called you, but there's no sign of their call on your iPhone, maybe you've blocked their number. In iOS 7, Apple gave iPhone users the ability to block phone calls, FaceTime calls, and text messages. To see whether the number that someone is trying to call you from is blocked on your phone:
  1. Tap Settings.
  1. Tap Phone.
  2. Tap Call Blocking & Identification (it's simply Blocked on earlier versions of the iOS).
On that screen, you'll see all of the phone numbers you have blocked. If you want to unblock a number, tap Edit in the top right corner, tap the red circle to the left of the number, and then tap Unblock.

Is There a Problem With Your Ringtone?

If your problem still isn't solved, it's worth checking your ringtone. If you have an iPhone custom ringtone assigned to contacts, a deleted or corrupted ringtone can cause your phone not to ring when someone calls.
To address problems with ringtones, try these two things:
1. Setting a new default ringtone. Here's how:
  1. Tap Settings.
  2. Tap Sounds (or Sounds & Haptics).
  3. Tap Ringtone.
  4. Choose a new ringtone.
2. You should also check to see if the person whose calls you're missing has an individual ringtone assigned to them. To do this:
  1. Tap Phone.
  2. Tap Contacts.
  3. Find the person's name and tap it.
  4. Tap Edit in the top right corner.
  5. Check the Ringtone line and try assigning a new ringtone to them.
If the unique ringtone seems to be the source of the problem, you'll need to find all the contacts that had that ringtone assigned to them and select a new ringtone for each. It's tedious but necessary if you want to hear those calls as they come in.

If None of This Fixed the Problem

If you've tried all of these tips and still aren't hearing your incoming calls, it's time to consult the experts. Make an appointment at the Apple Store and bring in your phone for inspection and, potentially, repair.

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No sound, cannot hear ring or people who answer

try playing around with the battery or hav someone call u (or call ur cell from ur house) and while ur connected try to turn the speaker on and it should work. after this u can turn it off. my enVs a pain too!

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Voice sound has gone on phone (but ringtones and all other sound working).

there is problem inside ur phone. the speaker which gives sound to listen in caller's voice that has spoiled. take it to technician it need to be replaced

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