The mixture of red is a combination of magenta and yellow ink or toner, if either one of these color is out of quantity or not working, chances are you will not get the right color. hope this helps.
The color-cartridge could be out of red (it seems to be mixing yellow and blue to print green).
Or, run the "head cleaning" part of the Epson software, in case there is a clog that is preventing red ink from reaching the inkjets.
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