After the batteries are used for so long they will not hold their charge. When they do this the battery needs to be replaced. Here is also a link to the palm free chat that Palm offers. They may be able to give you some more insight as to what options you may have to get it fixed. Scroll to the bottom of the page once it loads and you will see palm chat. Click on the chat now link and follow the prompts. I have always had good luck with this feature. Best wishes.
http://kb.palm.com/wps/portal/kb/na/tungsten/e/unlocked/supportservices/page_en.html
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These are not rechargeable batteries, just standard AAA. They drain quickly (within two days) even when the Palm is off.
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