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Sounds like you may have a defective unit. If it is under a year old I would contact the manufacturer immediately for a warranty replacement. Or you can start by taking it back to the store you bought it from if they offer any tech support. Hope this helps. Have a great day.
Mad Catz is not licensed by Sony.The package probably said licensed by Mad Catz which means absolutely nothing.You need a Sony brand headset or one 'licensed by Sony'.The off brands cause problems 99% of the time. Good luck and game on!
pass keys 4 headsets are normally 0000 or 1234 unless you've manually changed it. If so then you will have to go thru each number cycle from 0000, 0001, 0002, up to 9999. (",)
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