At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
That's usually caused when the platen glass, or ADF glass is dirty or damaged. Try cleaning the platen glass and it's cover, and most importantly the thin strip of glass in the ADF portion of the scanner.
A piece of debris or an ink smear will cause a black strip just like the one you describe.
BTW, if you need instructions on cleaning the ADF strip there's usually instructions in the user's manual.
test to see if you get the line on the platen glass, if its only through the document feeder it has to be on the small **** glass either on the left or right of the big platen glass, if it shows up on the the test off the platen your drum needs cleaning
It is a cleaning issue. There is a piece of glass about an inch wide that is next to the platen glass or inside the auto document feeder that is probably dirty depending on your model. Open up the document feeder as if you were clearing an original document jam. Look for a piece of glass inside the ADF, it will run the length of the document feeder. There is probably some dirt or another popular problem is white out. Clean off the glass with glass cleaner or alcohol and it should fix the problem.
You mean the inside of the scanner glass? (The platten is a part of the print unit),
You'll have to remove the sides and read cover. Unplug the scanner wires and remove the scanner assembly. Separate the document feeder from the scanner bed. Open the covers of the scanner bed (usually there are screws holding it together). Remove the glass and clean it. Reverse the process to reassemble.
Be careful. Canon multipasses are built a little like a Chinese puzzle box. There are little snaps everywhere as well as screws. Watch out you don't force anything and cause the snaps to break.
Make on copy in the dockfeeder,and one copy on the platen glass.If you only have a line on the one copy make by the dockfeeder,the small glass next to the platen glass is dirty.Clean with spirits.
We have a photocopy canon MF 6530 and on the screen appeared information Platen glass dirty , clean platen glass.
I have clean glass there we put paper for copy , but it seems that is not this problem, Photocopy stoped copy or print it use just paper.
Could you please let me know what do I need to clean.
×